Avalon Guest House

Old, very smelly and dirty place. Toilet,sink and shower blocked. Mattress very bad. Never experienced nothing like that. Couldn’t wait to get out of this place.

Scam Alert! Photographic proof won't even upload! I cancelled my room due to poor customer service and being asked for extra money. My friend stayed over in Room 5 and said it was the worst night ever! Staff and friends partied all night in my paid room - after I was told they REFUSE to let me cancel. Party ended when my friend exited the lodging. The bed is nothing to what they show you on the website. Frankly - I feel both my friend and I have been scammed.

I’ve stayed here on three occasions, each one worse than the one before and only returned due to the convenient location and low prices (at the time). The beds are uncomfortable, and the rooms were cold (small heaters are provided but these are small and noisy). You can hear every noise throughout the property and most nights I had barely any sleep, the worst night was when a couple had managed to get into the property but couldn’t access their room so we’re trying to get into my room! They had tried typing random pins as you can hear when someone is putting a code in and eventually called the helpline, as the walls are so thin I could hear the whole conversation and it turned out they had not submitted their ID to get the check-in details yet! I felt so unsafe especially as a solo traveller, when I contacted the property their response was just a template sorry and that it’s an unstaffed property. If sleeping and comfortability are not priority then staying here is fine but otherwise I would avoid. After 3 chances the only thing that’s good about this place is its location.

Double booked the room I paid for. Booked this hotel two weeks in advance, paid for a "Deluxe" room which is a larger room with an ensuite with a bath tub and a balcony. When I arrived I was dismayed to find that I had been allocated a tiny room at the top of the building with no bath and no balcony. To make matters worse, there was no remote control provided for the TV, so not only did I have to deal with claustrophobic conditions, but I didn't even have a distraction. I was woken by a fire alarm going off for at least 10 minutes, and then later by a staff member finally bringing me a TV remote. I did of course complain about the room allocation, and was assured that I would be moved the next day, but the staff member who brought the remote control seemed to have no knowledge of this. I later left and found somewhere else to stay. SO disappointing because when I stayed before, the room was great.

One night stay in Avalon We stayed one night, accommodation was fine bed was comfortable. Room was clean. Local parking is not good

Alright if you don’t mind were you’re sleeping Stayed for a night to see a gig. Wasn’t able to book in at the time we were told we could, but a room was available. Booked as a couple staying and the room only had one mug and one glass for morning coffee. Radiators must not be working as we had a tiny electric heater in our room. The room was large with a working tv. Bath room was useable but a little shabby. It is close to the beach and shops so very accessible to everything but we won’t be staying there again.