Hotel Europe Brig

The hotel works well. It has a small lift to rooms and they are clean and functional (we had a room at the back which was very quiet - I imagine rooms at the front could be noisy, given it overlooks a road and the railway station). Comfortable bedding and great water pressure, and WiFi that works. Probably will need an up-date fairly soon overall. If you need to leave your case after check-out, the system is not really fit for purpose, so we chose to lug around our computers until the time came for our train to depart, later afternoon.

Our train was delayed and we arrived after closing time of the reception. One phone call and everything was sorted quickly and efficiently. They even offered to wait for us, but we were completely fine doing a self check-in. The hotel was exactly what we needed and more than we expected. Very close to the train station, in an ald building but the rooms (ours was very large) nicely renovated. Very, very comfortable beds. Breakfast was good and we really appreciated the closeness to the station as we had an early train to catch in the morning. Perfect!

Stayed at this hotel for business trip . Selected it for the location . Cash ( 800) and a watch was stolen from the room . There was no help provided from the hotel . They did not make any effort. Hotel does not have camera in the common area . They could have checked there schedule and asked the person from housekeeping. We filled a police report . They don’t have a safe or phone in the rooms . After complaining they said they will check ., what they did was fiddle with the suitcase thinking that we are lying the money is in the suitcase which in the end messed up lock of out suitcase as well . Travelled to many cities and countries and never experienced this kind of behaviour from a hotel . Just shameful and terrible!!!!!

I booked an economy room, since I didn't plan to spend much time in it, and I was very satisfied with the value. My train from Germany was delayed; so I got special instructions for a late check-in (after 21:00) from the hotel. However, there was still someone there, apparently because other guests were also delayed; so I didn't need to use the lock-box. The hotel is very conveniently located across from the railroad station and the Glacier Express (which leaves from outside the station). I had a nice view of snow-topped mountains from my room looking out toward the station. The room was clean. The single bed was comfortable. The room had a shower, but the private bathroom was located across the hall--the one drawback that was spelled out in advance. All in all, I was very satisfied with what I got for what I paid.