Holiday Inn Express & Suites Bridgeport by IHG

My husband and I needed a room at the last minute while in Bridgeport TX. I called a few hotels in the area landing on Hometown Executive..based on a few reviews & the hot breakfast promised on the website. The exterior presentation was pretty good as far as we could tell as it was really dark, foggy & late. We got checked in & took the elevator to our floor, got to the door & the handle to the door wouldn't release rejecting us entry into the room. We headed back down to the front desk. We were granted a different room & new key cards. Back up the elevator we go, we opened the door, dragging our bottoms through the threshold into a freezing room. After playing with the heater we realized it may not work well. We headed back to the front desk to advise the issue & said we'd go grab a bite to eat hoping to return with the heater finally working. Front desk attendant (David, who was absolutely phenomenal) advised he'd go check on the heater while we were gone. We returned to the hotel & once again David handed us new key cards to another room (#215) and had so kindly turned on the heater for us. Once we finally got into a room we were absolutely exhausted. Bed was a bit soft for my liking, shower was hot. Carpet definitely needs replaced. Zero amenities..nothing even in the vending machine..sad deal.

This property is under construction. Third floor is the only floor that can be occupied due to first and second floor under construction. Junk is pilled up and down the hallways. Lawn hasnt been mowed all summer. Plastic on window flapping in the wind all night due to them painting the outside. Dont even have a front desk they have a small card table where you check in. No kitchen.

General nightmare No breakfast, no vending machines, no ice machines, under construction, no refrigerator in the room, had to ask for wash cloths twice, got sick from the hotel and I am still sick from whatever was in the air. I will never stay there again.