Saunton Sands Hotel Source Spa and Wellness

The team excellentt, year after year. The concierge always recognise you and greets you warmly. The food is good, the service and so is the thermal Spa. I never normally write reviews, but every time I do because the service is so exceptional. Well done, Saunton Sands Hotel.

Stayed here twice and can thoroughly recommend everything on offer. Also staying again in September. Great location for surfing Saunton, Croyde Bay and Woolacombe. What a view of the beach! Great food and choices at breakfast, lunch and dinner. I stayed with my two grown up daughters in a family suite on both occasions - accommodation is faultless. Spa and treatments plus indoor and outdoor pools are great. Games room also good - Euro 2024 was on the TV. Dry coats were a nice feature on the day it was cold and wet. You get amazing sun sets on the beach. It really is a gem and all the staff provide a great experience. Great memories!

Stunning position on the North Devon coast and warm Devon welcome throughout our stay. Nothing was too much trouble for the helpful efficient staff.

We had a one night stay on the night of storm Darragh. I have written to the hotel but sadly no reply. We have supported various Brend Hotels over 30 years and this time unfortunatley found they couldn't cope with the crisis. On arrival I discovered after paying for a sea view room; in fact we were in an enjoining room of a suite as I was laid on the bed reading and a lady appeared in front of my window from the next door room on her balcony which was quite alarming. The power went off around 4.45 and we were given sandwiches instead of evening meal around 7 pm which were nice but no lighting so fillings were hard to see and the waiters kept saying they are turkey and cranberry; no they were brie and cranberry. The power came back on and a barbecue food type buffet was laid on which in our opinion not edible and really surprised the hotel even had this quality of food they were able to give anyone. It was beyond dreadful. We were given £25 each as a deduction though I was charged for coffee following dreadful meal so that had to come off. I do hope that Brend Hotels aren't going down some blind alley and this isn't going to be normal service. Nearly £400 spent on this one night stay.

It was not well attended, so it was rather disappointing. The advertised 1st prize was withdrawn and replaced with a dinner.

In the face of roofs blowing off and power cuts on Saturdaty night, the staff managed to rally round and make sure we were all fed and watered and in fact the whole atmosphere was most enjoyable.