Premier Inn Bracknell Central

週末人很多。 靠購物中心

Location wise it was perfect for our legoland trip. And 5 min walk to the lexicon. Staff were very polite. The hotel was very clean. The rooms were spacious and comfy. At the restaurant the evening meal was much better than I expected, Caroline was a star. And the breakfast was better than expected too. Everything cooked fresh, all the juices and water ice cold, the pastries were fresh and not the usual stale cold ones. Highly impressed

Booked a room with breakfast on the website without any issues. After travelling for six hours, I arrived to check in only to be told that the restaurant was closed – meaning no dinner and no breakfast, despite having already paid for it. I was then advised that if I wanted a cooked breakfast, I would need to walk to Morrisons in the retail park, around 15 minutes away from the hotel. This is extremely disappointing, considering I booked through the website, was not informed of the closure, and payment was taken for a service I couldn’t receive. Although the breakfast was refunded, the whole reason I booked was for the convenience of everything being available on-site. There was no compensation or reduction in the room rate as a goodwill gesture, which feels like poor customer service, especially given that the works at the site appear to have been ongoing for some time. The room and the bathroom where fine, no complaints there.