Marriott Hotels in Bournemouth

The hotel did not meet our expectations for a Marriott property. While the room itself was satisfactory, essential amenities such as oral kit,slippers and bathrobes were not readily available and had to be requested repeatedly, which was inconvenient. The swimming pool was also not visually appealing and did not meet expected standards. In addition, the quality of the soap and conditioner was poor. Furthermore, our deposit has not been refunded promptly after checkout and is still pending, which is disappointing. Overall, the experience fell short of expectations.