Ullswater Hotel

This hotel is absolutely disgusting the bed had no covers on, the beds were ripped and dirty, the windows were held shut by cable ties and only half a curtain at them, 3 cups in a room for 4 which was a joke as the 4th bed was a camp bed in the corner. It was an absolute nitemare and we left a day early as couldn't stand to be there any longer.

When you see that other reviews have given a possible 3 out of 5 stars I wonder how… fake reviews? Possible previous owners? So I will give an honest opinion and review here. I’m a Dad (57) with two daughters (both early 20s) and we came down for a football match and catch up with family. We checked in midday and instantly got room access, great so far…the receptionist then told us our room wasn’t now available and we had been ‘upgraded’ , basically an extra bed, so now instead of 3 single beds we now had 2 singles and one double….. great!! The lift to the 5th floor didn’t work (no notice saying so either) so a struggle for me and my knees. Key in the Yale lock (not the safest) worked and we went in… and then that’s when it hit us. This room was literally uninhabitable, please see the pictures. What you can’t tell from some of the pictures exactly how dirty it was. I couldn’t take a photo of the smell , so believe me when I tell you it smelled like a ‘dirty persons house ‘. Couldn’t leave the window open as seagulls may have come in as there was a handy ledge for them right outside the window. Not even the dirty net curtains would have lol. I couldn’t even bare to see what was under the sheets and ended up sleeping clothes and on top of the covers. My daughters reluctantly slept in the beds. All through the night people wandered up and down the stairs and landings and didn’t seem to grasp about keeping ‘it down’ late at night. To top it off , a marathon sex session in room 45 started at 4am and went on until 6am when we had to leave. God knows what this hotel is being used for. Prior to going to bed that night I informed the lad on the desk what a disgrace our room was, said he couldn’t do anything about it as he was ‘just an employee’ ….. what!? On checkout once again said to another employee who couldn’t have given two , you know what’s ! Usually I would have demanded a room change on check in, but we had a very long journey and had to meet relatives soon after. To be perfectly honest health inspectors need to look into this establishment urgently. Book this stay at your own risk.

This was quite possibly the most revolting hotel I’ve ever had the displeasure to walk into. We were “upgraded” to a family room which featured an extra single bed. The stench was revolting as soon as we walked into room 13. The carpet was filthy, the chair looked like someone had died on it, the bathroom was completely unusable. Quickly decided this wasn’t suitable and booked a room at another hotel, Ballincourt, which was beautiful and only £40 more than what we paid to stay here. AVOID THIS HELL HOLE! It needs closing down.