Gastnutzer
19. März 2022
Hotel is nice, located in the middle of a forest. Rooms are comfortable, warm and clean but no proper GSM network coverage. Cell phone cannot be used in room. I made a reservation using the email address shown on the website. I never got any answer so I called for confirmation. They confirmed the reservation over the phone.Three days later, the reservation was nowhere to be found. They denied everything,my email, my call. Finally they provided a room but when I complained for their mistake they completely ignored me, never apologize and finally they informed me that I will never be allowed to stay at this hotel in the future. Practically they through me out. Breakfast starts at 8 but in reality the restaurant was closed at 8 am. All guests were drinking a coffee served in the lobby on reception desk. They charged me for breakfast but never served.
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