Hyatt Regency Boston

Not recommended – multiple issues made for a poor stay. 1. The plumbing is a major problem—whenever a nearby room used hot water, the pipes made a loud noise similar to road or building work. 2. I was forced to switch rooms near 10:00 PM to a floor supposedly reserved for flight crew so they could sleep—completely disregarding that other guests also need rest. 3. Even on that “quiet” floor, you could still hear coffee machines from the next room and people talking across the hallway. 4. Access is also inconvenient—you have to take two separate lifts just to reach your Uber.

Excellent location, friendly staff, andgreat room views

The hotel staff was generally friendly, and we were especially impressed by one front desk officer with long hair who went above and beyond to assist us. She was exceptionally helpful and eager to support us in any way possible. The hotel's location was also a major plus, with convenient access to the Red Line subway. I would highly recommend this hotel to anyone visiting Boston!

Pool was being renovated and sauna room was not turned on. Good location. Concierge was very helpful. Make sure you have a credit card or you can't check in (even though I prepaid online)

Checked me in early which was really nice. Good location. Comfortable room. Not much of a view that I paid for. It takes forever to get in and out of the hotel the way it’s set up with the two elevators.

For a brand as Regency that represents more of a premium product, the amenities offered were really below par. Even lower priced hotels offer more basic amenities. Very disappointing.

Amazing location! Walking distance to Boston Common, the Freedom Trail paths and attractions as well as Chinatown. Rooms were spacious and clean.

Great location, walking distance from Boston train station.

Great location and facilities, and even greater is the service