Borg El Arab Beach Hotel

陽光，沙灘，非常美好的回憶。

This is just the worst hotel in Egypt by millions of miles, AVOID AT ANY CIRCUMSTANCES- to start; the staff is surprisingly rude ( for Egypt) , overall quality not too good; 70’s build hotel partly restored, 1/2 in reconstruction (as per Aug 24) , restaurant; 70’s design, too small to care of 1/2 of hotel capacity, food quality good BUT: unclear where to order beer, wine, coke, fanta, you have to search and beg the staff to get it, BUT all you get is 1/2 glass of warm beer or 1/2 glass of wine, reception bar: staff rude ( before a complaint) , an order of 3 items has to be spelled 3x and still as a result my 8 years old daughter got a frappucino instead of hot chocolate, when complaining in the reception about it , i was asked my room number and surprisingly when we got back to our room the airco was not working, coincidence? To repair it I had to take 14 trips to the reception and back ( 5 mins each way) over few hours as; someone was on his way, did not arrive, someone else went, did not arrive, receptionist changed shift, new guy called out, waiting, waiting, waiting, arrived, said 5 minutes it will be ok, another trip to reception, he is coming back, waiting, repairing, repairing, repairing and at middle of the night no solution offered with 2 kids inside and 80 years old grandma baking inside… Hey man, fu*k this place and if you have a trace of a brain in your skull never come here….