This is a "parkhotel" with reception that is supposed to be opened 7-22 (not clearly advertised before booking) This was limiting enough itself, however the reception was not occupied even after 7am as there was only one lady (very poor English) taking care of the breakfast and the reception. No chance to ask for taxi for 20min after 7am. I ended up knocking several doors and find out the lady was having a chat with other lady at the back. No chance to get an invoice. They took money from my pre-authorization card, not asking for any payment and refused to give me invoice as the system was showing it was already issued (was not). I gave them my email address as she promised to send it - have not received anything.
Breakfast is only cold, no eggs, no kitchen in the hotel. This was a 155,- EUR/night stay in November 2021.
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