Gastnutzer
17. April 2022
Paid a premium for a nearly windowless place where everything was broken. Close to impossible to sleep. There were close to no window in our place which felt like a grotto. There is no reception so close to no service. We got 2 toilet paper rolls for 4 nights stay, asked for more, didn't get any within 24 hours, bought by ourselves. A light could not be turned off and we had to sleep with it in our face. The safe was broken, as well as the code door. To be honest, the one person in duty tried to help but had no power, also she fixed a few things, like the safe, and add a cardboard on the roof window so we could sleep on day 2. We asked to be moved to another room witha window, or get a refund, both were denied, with a terrible, quite insultant attitude, This was the most expensive, and most mediocre, B&B I even experienced, and I have been around. All of that for 400Euros a night. A shame.
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