Sailim Lake View Mountain No. 1 Courtyard

Helpful staff from checking in & out. Courteous front office & dining staff.

The location of this hotel is right next to the ever famous Lake Rayhem. This is more like a boutique hotel with an excellent butler service satisfying your almost every needs. The reception was friendly and as they prepare your registration and room, they serve you with high tea. Excellent coffee with cakes and cookies and fresh fruits too. The manager, Mr. Su took special attention to all his customers looking into our additional needs which was immediately fulfilled within the hours. This is what is so lacking in this area here in China whereby the management take pride in their satisfaction of their customers. They will call to find out if you need them to doggy bag the breakfast for you when they don't find you there and they serve you with a good night milk before you hit the sack. All these fine details required lots of diligent works. This is one place I can see hardworking employees when compared to our places in Xinjiang. Pretty sure they will get lots of satisfying and returning customers.

Good customer service and very clean

這次住望山一號院，小蘇管家的細節服務真的戳中了心巴，全程滿意到想立刻推薦給所有人！ 訂房諮詢時，我隨口提了句 “帶小孩一起住”，沒特意説任何需求，結果辦理入住推開房門的瞬間，直接被驚喜到 —— 原本的雙床已經悄悄拼在了一起，變成了寬敞的大床 + 富餘活動區。小孩能在床邊隨便跑跳，完全不用怕磕碰，這細節真的太戳帶娃家庭了！ 分到的房型本身也很讓人喜歡，空間敞亮通透，傢俱設施都乾淨規整，加上小蘇管家主動幫我們調好房間的智能設備，還耐心講了周邊的遊玩路線，全程既周到又不打擾。 從 “隨口一提” 到 “默默落實”，小蘇管家的細心讓這趟出行少了很多瑣碎麻煩，住得既舒心又踏實。不管是服務細節還是住宿體驗，望山一號院都沒讓人失望，下次帶娃來肯定還選這兒！

獨自出遊本是隨心而行，卻收穫滿程温暖與驚喜。特別感謝小蘇管家，全程貼心周到，還主動幫忙升級房型，房間整潔舒適、視野絕佳，細節處盡顯用心，瞬間驅散獨行疲憊。賽湖風光不負期待，湖水湛藍澄澈，映着遠山與天光，微風拂過漾起粼粼波光，隨手定格皆是治癒美景，沉浸式感受自然壯闊，滿心愜意。閑暇時打卡滑雪，雪道開闊平緩，盡情馳騁間暢享速度與快樂，解鎖旅途別樣樂趣。此次旅行行程順遂，既有絕美的自然景緻，又有暖心的服務相伴，住宿、遊玩體驗皆滿分，身心都得到放鬆，收穫滿滿幸福感，是一次超滿意的出行，十分推薦～

設施：酒店的設施都蠻新的，這個價格超出了我們的預期，包括地暖之類的，老闆也是提前給我們打開的，特別棒～ 衞生：衞生也很乾凈，我是一個住酒店基本上睡不着的人，因為覺得床單被套之類的不乾淨，全身都會癢，但是這個酒店沒有這種感覺，昨天晚上是第一次在酒店睡的很好。 美食：餐廳廚師做的大盤雞還有葱爆羊肉、幹鍋花菜都特別好吃，羊肉沒有羶味，很香，現在回成都了還是很想念！ 服務：老闆包括管家還有廚師，都炒雞熱情！！！晚安牛奶，很香甜，很好喝，早上零下幾度老闆還堅持出來送我們開車🚗，服務特別特別的好，管家還有前台提前就給我們拉了羣，還給我們發了攻略！！ 房型：我們選的是個兩室兩衞一廳的房型，有獨立的廁所，房間關着互不打擾，對於我和朋友們出遊的體驗感特別好！～ 下次來，還來你們家住宿，也會給同事們推薦你們點，真的真的特別好 ps：唯一遺憾的就是，因為廚師做的菜好吃，所以直接吃掉了，忘記拍照了，回酒店也太累了，收拾收拾就睡覺了，也沒有給酒店拍照，所以在下面就給些賽里木湖的照片吧～