Casa Mare Bodrum

Es ist eine Schande, es ist ein sehr schlechtes Hotel, es gibt fast nichts, das Personal an der Rezeption besteht aus 3 Männern und ihr Aussehen hat mich sehr beunruhigt. Als Frau möchte ich nicht offen sprechen, aber ich denke, es sollte so sein Seien Sie verstanden, gehen Sie nicht.

We were staying at Casa Mare from 7 to 16 of May. Everything was good, especially staff. The room was cozy and very clean, the view was amazing. The cleaning was everyday and so thorough. The breakfast was more less the same every morning and the selection of breakfast wasn’t so big. The pool deck and pool was nice and simple and very clean with a nice little pool bar. The reception staff helped us with every question. The reception itself and basically all the hotel was very clean and hotel was just renovated. And we would like to give a special thanks to Mehmet , Muhammad and Tezcan for being especially kind and welcoming.

I stayed at this hotel for a week with my partner. We had a very enjoyable week. I’d highly recommend upgrading for the sea view if you can it absolutely made our stay. We spent the evenings on the balcony watching the boats and enjoying the cringey music from a neighbour hotel. Of course this is not the hotels fault but some nights the neighbours hotel music was loud and went on late. The hotel itself music wise, I’m not quite sure if they where going for a party like vibe around the pool. It was a little odd some times they would start really blasting music. I feel like if they where after a party atmosphere I would suggest advertising this a bit more as I think like us most guests where trying to chill out. The other thing about this hotel is the hills to get to the hotel. The first couple of nights we thought it was okay we was burning off the Turkish delight but after the third night the climb up was starting to drain us. I definitely suggest bringing sensible shoes I witnessed some lovely looking but unpractical shoes. Overall the staff are really lovely and happy to help if needed. The breakfast is basic but does the job lots of bread and fruit. The pool is really nice and cooling on a hot day. I think the hotel is a really lovely not overpriced stay. I got the feeling they are still doing work to the hotel so I think it will be really lovely once it’s done. There is a small little shop down the hill from the hotel where you can get cheap bottles of water and alcohol too. Also the rooms are really clean.

We booked a partial sea view and then chose to pay for an upgrade after our first night. They were going to move our suitcases to our new room while we were out on a boat trip during the day. We arrived tired in the evening, I gave the receptionist our previous room number and my last name, and he responded that he could do nothing for me without my passport. I reminded him that he had taken a copy of my passport upon our arrival the previous evening (and that I did not have it on me, it was in the room with my other belongings) and he simply retorted "there is nothing I can do for you then, I see over 500 people each evening." (The hotel isn't quite that big.) After a bit of back-and-forth he relented and found our new room. I couldn't believe the unnecessary rudeness. In the daytime, we also found it difficult to get a taxi from the reception. We had called him from our room to request one, and when we came to the lobby inquiring if it had arrived, he was surprised that we needed one. The man at the reception (one during the day, and a different one at night) were never smiley or welcoming. They just seemed annoyed and unhappy to be there. Aside from the poor quality of service at the reception desk, there was no soap in our bathroom. And when we requested this nothing came of it. The wifi connection is very poor, and contrary to what they told me at reception (that it was the case all over town), it didn't seem to be that bad in other hotels and restaurants we frequented in Bodrum. On the plus side, the hotel is well located - a bit of up-and down hills to get anywhere- and the views are nice once you are on the higher floors. Overall, it was not an experience I would choose again. I like to feel welcomed.

Perched on a steep hil in the quiter part of town, lovely sea views and a nice pool with friendly service. Bodrum is premium priced for Turkey but this hotel offers good value. The price to be paid for the view is a steep climb if you have no transport. The one drawback is the very small parking lot and 25 or so degree driveway. You must leave your keys at front desk in case car must be moved. Ours never was moved but I confess I did worry about it a bit. Breakfast was better than at more costly places we've stayed at in Turkey.

Cleaner stole jewellery, which upon reporting she returned it claiming to have “found it in the hotel trash bin”. This caused unnecessary stress and massively tainted our experience of the hotel. Left very disappointed. Also, having paid extra for the seaview room we didn’t get it. After complaining we only received the correct room a day later. More unnecessary stress, packing unpacking etc. The main positive is the view, this is the only reason I would stay at the hotel. There’s also a boat taxi (£2) that takes you straight into the centre of town which was the other good perk.