Les Criquets Hôtel & Spa

It was a quiet & comfortable stay. A little far from most places, but overall very quaint & the staff was lovely.

The positive side of this hotel is that it is quiet and comfortable. We arrived on Sunday and there was no staff to ask any questions. We went out to dinner on Monday and when we arrived, we couldn’t access the hotel because the code they gave us wasn’t working. We were outside at night for over 30 minutes. We called the number at the gate but it was going to voicemail. We later learned that we needed to call the number next to the gate code. The next day we talked to the hotel about our access troubles and their only answer was that they changed the code and forgot to give us the new code. No sorry, no acknowledgement of the troubles we went through. Due to this experience, our kids think that Bordeaux is the worst place ever. We had great times in the area but never had issues like this.

The room was lodged and clean and well equipped. And the staff was gracious and courteous.

EXCELLENT TOUJOURS PARFAIT

Great Alternative to Central Bordeaux A clean, comfortable hotel with ample parking and it is a great alternative to central Bordeaux. The staff was super - I had a medical issue and they were very attentive and helped me get to doctor. I wish I could have stayed longer but I do hope to be back.

To begin with I am completely flummoxed by the reviews I have read about this hotel. How anyone can rate their experience here amazing is beyond me. Maybe they know something I don't?? They are incongruent with my experience but I see do mostly appear to be about the restaurant and NOT the hotel. To begin with on arrival.the first thing you notice is the neglected state of the building. Opened in 1971 and there doesn't appear to have been much investment since. Paint peeling off exterior walls and tired furniture. The welcome was excellent, very professional and friendly. The carpet in the public areas is old, looks dirty and unappealing. The rooms are very basic. Thin mattress and pillows. We had a pull out bed for our grand son which was very uncomfortable. Air conditioning is operated from reception and the 1 member of staff left at 7pm so we didn't use it. The pool area is very nice and has a hot tub and sauna . Please note that this is an adult 'quiet' area and therefore not suitable for children if they want to play. The exterior sun area is old and tatty and very unappealing. Lastly, the price is extortionate considering the standard of accommodation. We paid €223.99 for 1 night plus we were charged €77.98 commission for not staying the 4 nights. I was told that this charge was a charged to them by ********** but I had a chat with ********** about this and they contacted the hotel in an attempt to have this charge waived but told me that the hotel refused. In total we paid €305.97 breakfast not included. By comparison the 5* Chateau de La Rivere in the vineyards outside St Emilion charges €315 for a suite! I know where I would have preferred to have been. Despite feeling completely ripped off by this experience we called at the tourist office in Bordeaux and they were very helpful and were able to book us into far superior (and cheaper) accommodation for the remainder of our visit. Bordeaux and the wine area are amazing and despite this experience we had a wonderful trip.