Imperial Hotel Blackpool

Really pleasant stay at the Imperial hotel. Location is excellent right on the promenade about 7 minutes walk to north pier. Room was good quality for the price i paid. Comfortable bed, daily housekeeping. Tea / coffee making facilities in room.

I've stayed at this lovely old but still nice hotel many times. It's well worth what you pay for.always plenty of hot water in bath tub and shower .hot towel rail and heater in room for cold December nights

Unfortunately, it was not what we were expecting. Had to ask to have the housekeeping as we were missed.Had to ask for toilet roll and clean bath sheets. Linen was drained. Floor in bathroom looks like it has not seen a mop in about a year. Had to keep asking for tea, milk and coffee. Not sure what went wrong but not a great experience.

Good location, staff helpful & friendly, rooms a little tired but clean and comfortable, food was good.

Can’t complain at all about the Location, or that of the staff in every department were excellent and more than willing to help. However, i’m a wheelchair user and travel a lot on my own. The first thing i noticed was that i couldn’t get into the hotel from the main entrance, i was told to go to the side of the building and i would find a ramp and a door to get in. It didn’t feel like i was being treated exactly the same as able bodied people, and with the one door bolted shut it was still difficult to get through. The doors were not easy to get through the hotel at all. There aren’t any accessible rooms with a nice view , and the accessible rooms were at the back of the hotel. There is only two rooms suitable for disabled people. No other room was available for me, and as i had paid extra for a sea view, and no accessible room with a sea view i had no choice but to take a room that isn’t accessible. My room itself was a good size and plenty of space for my wheelchair. The shower was over the bathtub, so i just had to do my best to wash.The hotel itself has a very grand feel about it, but it does need to be given a make over as far as furnishings and colours go. Also a better option would be appreciated for access for disabled guests to enter and leave the hotel.

Grand old hotel. In good condition for its age but a little tatty round the edges. Tram stop right outside and great sea views. Lovely buffet breakfast - will go back!