Premier Inn Worcester City Centre

Excellent stay, very clean and good breakfast. Lovely location and helpful staff.

El hotel genial, ubicación perfecta, desayuno muy bueno. Muy limpio, camas comodos y personal muy atento.

A brilliantly located room with a magnificent view over the Worcester County Cricket ground. Added bonus of a coffee machine and a fridge, both most welcome and greatly appreciated. One downside, and not the hotel’s fault but, despite it being a ‘non-smoking’ room, the previous occupant had clearly smoked in the room and, despite the room being very clean, the smell of stale cigarette smoke was unpleasant. The fact that the room had a non-opening window exacerbated the issue.

Very comfortable stay. Beds always large and comfortable in a premier inn. Staff very helpful. Breakfast was really good, buffet style continental plus made to order as much as you want cooked breakfast. View from the restaurant lovely, overlooking the cricket ground. Location great to walk along the river or into town. Only downside was the parking, in the cricket ground car park . We wanted to purchase a 24 hour ticket , we arrived there at 8pm. But could only purchase an overnight ticket, which ended at 8am. You can only purchase a 24 hour ticket up until 6pm. So we had to get an overnight ticket and set the alarm to get up before 8 to go and purchase another ticket. So a tip, if arriving after 6pm and want a lie-in, don’t park in the cricket car park !!! There are other car parks within walking distance ( when we arrived it was raining so this car park was better!) .

I thought this was a good all rounder. We paid for the premier plus rooms and had a nice room overlooking the cricket club. Rooms were clean, nicely appointed, boosted wifi was good. The breakfast was really nice, I didn't have anything cooked but the rest of my party seemed happy with it and I had a good choice of what I wanted, the staff were really friendly. It has a great location on the river, close to everything, really handy. As others have said, the only issue is the parking situation. We arrived and dumped our stuff immediately and then left in the car, praying we hadn't been over the 15 grace period. Then we returned and the car was then to stay put for two days. You can only pay for 24 hours. So I paid for 24 hours, then had to walk back to the car park halfway through the following day to pay for another 24 hours, nuts. Why can't you pay for 2 days in one go? Or more than that? Why can't premier inn come to an arrangement with the cricket club for all the non-match days? But aside from the parking it was a really good stay and we'd stay here again.

Arrived early, 12.30, as we saw on the website could check in early, knowing it was going to be an extra £15, only to be told by the person on the desk...oh no...nothing available unless pre-booked??? Without even looking to see if any rooms were actually ready! And yet it clearly states on the website we had to request early check in on arrival... I've got to say this member of staff, yes a manager..was very abrupt and has total lack of customer service...maybe needs some retraining? We shall be booking elsewhere in future as his attitude was well out of order! And then...to leave at exactly 3.00pm to queues in reception is totally unacceptable...he needs to be replaced