Finde Hotels in Billingham

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.

Der Platz war leicht zu finden und nur 10 Minuten zu Fuß zum Stadtzentrum. Parkplatz war £8 für 24 Stunden Parkplatz in blauen Bays. Zimmer war wie jede andere Premiere in. Nur Gripperaum hörten wir, was klingt wie Luftkon/Wasserleitungen schüttelen in der Nacht

Der Service war sehr gut, wurde früh geprüft ohne Probleme. Die Zimmer sind standardmäßig, aber warm und sehr sauber und komfortabel. Das Frühstück war eine gute Auswahl. Ich habe nie Bar-Essen, so kann ich nicht kommentieren, aber das Personal war alle sehr hilfreich und freundlich. Ich würde hier wieder bleiben.

Rein und gemütlich Zimmer, freundliche und gedankevolle Dienstleistungen, schönes Hotel, wird wieder bleiben

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A nice little place, good beds, good breakfasts, an easy access guest house on our way to the coast.