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Verifizierte Bewertungen
Lage3.5
Ausstattung3.4
Service3.4
Sauberkeit3.4
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Alle Bewertungen(60)
Positive Bewertungen(28)
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Negative Bewertungen(17)
Muhammad
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Juni 2024
Familie
3 Bewertungen
3.2/5
Gepostet am 22. Aug. 2024
Good location but very old facility, needs improvment.
Food was terrible, don't eat in the hotel.
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Faisal Jahangir
Standardzimmer
Aufenthalt im Nov. 2024
Business
18 Bewertungen
1.0/5
Gepostet am 14. Dez. 2024
Not good tour
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Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Sept. 2022
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Okt. 2022
It was awesome, early check-in allowed, complementary mattress given
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Jun786
Aufenthalt im Juni 2023
Pärchen
30 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Aug. 2023
One best in muree
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Kashif
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Juni 2022
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Aug. 2022
Loved everything. It was an amazing experience.
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Dr_Ashfaq_Bhutto
Aufenthalt im Aug. 2024
Familie
4.0/5
Sehr gut
Gepostet am 16. Sept. 2024
This is good hotel in Murree Pakistan. Secure and beautiful. A well maintained garden. Nice food, Pakistani and Chinese. Nadia restaurant is a buffet restaurant serving variety of food. There is also a veranda eating place having good Mountain View. There is also Shinwari chef corner tugged in garden serving traditional BBQ Pakistani food. However, I felt a faint smell in my executive room and also heard some guest complaining of the same. This could possibly because of very busy turnover and narrow window for staff to clean rooms properly. Some of the front desk staff are arrogant but some guests are also disrespectful.
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Antwort der Unterkunft: Dear Valued Guest, Thank you very much for your excellent feedback and we are pleased to know that overall, you had a comfortable stay. We have carefully noted your kind observations about areas of improvement and necessary corrective actions will be taken to further enhance the experience of our valued guests. Kind regards, Pearl-Continental Hotel Bhurban
Gastnutzer
Aufenthalt im Nov. 2024
Reise mit Freunden
1.0/5
Gepostet am 22. Dez. 2024
The location of the hotel is classy Mountain s view of Murree around the hotel gives another class of peaceful and beautiful ambiance The quality and taste of food is marvelous Ample space of parking available Above all are ok, however staff service at the dining area is PATHETIC No one bothered about the customers/ visitors, staff is not very professional, don't know how to serve the customers, even they don't know to make and ready the table before serving the food. Tables mat and napkins are not clean. With the drinks they didn't submit straws. They are quite reluctant to show their welcoming attitude at all, no smile, no thanks Very disappointed at the PC level hotel
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Gastnutzer
Aufenthalt im Nov. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 14. Dez. 2024
A nice place.Want to enjoy good weather and good food? Visit this place. The hotel offers breathtaking views of lush green mountains, forests, and valleys. It's ideal for nature lovers and peace seekers. Luxurious Amenities: The property features well-maintained rooms, swimming pools, a spa, and various recreational facilities like tennis courts and a mini-golf course. There's a kids' play area and numerous activities suitable for families. Multiple on-site restaurants serve a variety of cuisines, from local Pakistani dishes to international fare. Excellent Service: The staff is generally courteous, professional, and attentive to guests.
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Gastnutzer
Aufenthalt im Okt. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 9. Nov. 2024
I have been to so many hotels and restaurants in Pakistan, but no one can compete PC bhurban mashallah. With delicious cuisines it's staff is very cooperative. Hat's up to the whole management and team. It's location is also awesome at the top of green mountain.
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Adeel S
Aufenthalt im Sept. 2024
Familie
5.0/5
Hervorragend
Gepostet am 16. Okt. 2024
Had a great evening with my family at PC bhurban, first great welcome from manager rizwan and suggested hujra restaurant for dinner. Met with such a pleasent person Qasim Abbasi who escorted us to the restaurant and treated us like a VVIP. He made us so comfortable and explained well in details about the food and place. We got great treatment from anothet employee Mehtab. You guys are real gems. Food was amazing, chef made really tasty food.
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Antwort der Unterkunft: Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Pearl-Continental Hotel Bhurban
MZ R
Aufenthalt im Juni 2024
Familie
2.0/5
Gepostet am 15. Juli 2024
It used to be good place and we have been here many time. We visited it this weekend after a long break and we were really disappointed by the whole experience. The service was awful. Although the area wasn't overcrowded but the we got our order in almost an hour. The food was horrible and very expensive. We ordered 3 main dishes and the quality of food wasn't up to even roadside cafe. The pizza was half done and very ordinary. Beef burger was half cooked chewing gum like meat, the cheese wasn't fresh and smelled awful. stuffed chicken spinach was barely ok. Plates were dirty and we had to get them changed three times. Now it's a place of low quality and over priced food, below average service and a run down hotel, not a 5 star hotel.
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Antwort der Unterkunft: Dear Valued Guest, We regret to hear of your dissatisfaction during your recent stay. However, we truly appreciate you taking the time to bring this matter to our attention. Your feedback is invaluable in helping us assess our performance and identify areas for improvement. Please rest assured that we will thoroughly investigate why the high standards you expect from Pearl-Continental Bhurban were not met on this occasion. We sincerely hope this experience will not deter you from visiting us again. Thank you once more for sharing your concerns with us. Our management team will be in touch with you shortly to discuss your recent stay, and we look forward to ensuring your expectations are fully met during your next stay at Pearl-Continental Hotel, Bhurban. Warm regards, Pearl-Continental Bhurban Management
lesco c
Aufenthalt im März 2024
Reise mit Freunden
5.0/5
Hervorragend
Gepostet am 22. Apr. 2024
A nice place and we enjoyed a lot with this hotel ambiance. Staff was very cooperative prices very reasonable i refer definitely in my surroundings as well. Must watch this beautiful place one in life with your friends and family. Staying was fantastic.
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Antwort der Unterkunft: Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Pearl-Continental Hotel Bhurban
Gastnutzer
Aufenthalt im Febr. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 6. März 2024
Honestly the premise is too commercial oriented so the staff too is not like on other locations i.e Muzaffarabad. The charges have gone exponentially high vz service and the food too is not very remarkable, specially the wait for breakfast on Saturday Sunday is no treat at all
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Zain M
Aufenthalt im Nov. 2023
Familie
1.0/5
Gepostet am 31. Dez. 2023
Worst hospitality experienced ever at PC Hotel. Very rude staff and management. Initially, I planned to stay at the hotel with the family after dinner at Nadia's restaurant, but the staff didn't let us use the toilets, especially Mr. Jamal Abbasi. Staff didn't care about the complaint, and there was no one to hear the complaint, not even on reception or any complaint box. Which led us to change the plan of not staying at the hotel. Spent a huge amount on the dinner and experienced the worst hospitality. I wouldn't recommend this place to anyone.
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Antwort der Unterkunft: Dear Valued Guest, It is never pleasant to learn of valued guest’s dissatisfaction, we do however appreciate the time you took out to bring this matter to our attention as it is only through your valuable comments and feedback that we can evaluate our performance and focus on the areas that may need to be improved, Rest assured that every expression of concern will be investigated as why the high quality wasn’t consistent which you come to expect when you visit here at the Pearl-Continental Bhurban. We hope this experience will not dissuade you from coming back to our hotel. We thank you, once again, for taking the time to bring your concerns to our attention. Warm regards.
Gastnutzer
Aufenthalt im Nov. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 17. Dez. 2023
I recently had the pleasure of staying at ramada murree, and it was an unforgettable experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The luxurious accommodations, coupled with exceptional service, made my stay truly memorable. The hotel’s prime location made exploring the city a breeze, and I can’t wait to return to ramada murree on my next visit. Highly recommended!