Extended Stay America Suites - Long Island - Bethpage

People also reside here long term and they were lovely and friendly- felt like community to this 63 yr female. Is in an industrial area but quiet enough. Hall carpet was dirty but room was clean, if barren, with all hard surfaces. I chose this place for the kitchenette but you have to ask for any cooking supplies, so planning ahead of desk trip is needed. It fit my needs and I would stay there again.

Reserved for a queen bed but was assigned for a full size bed. Asked the front desk, they said that's the standard size. We travelled a lot but was never treated with unwelcoming manners.

We left the hotel after 20 minutes after checking in it was filthy the room smelled of smoke and I asked for a non-smoking room it was disgusting I am so sick to my stomach to have entered a hotel that look like that I will be calling you for a full refund

Incredibly poor facilities and overpriced The building is an older building, which is fine, but it is not properly maintained. The curtain rod in our room was literally falling off the wall. The heating/cooling unit did not work properly - we had it set for heat and it just stopped working over night. We woke up in the middle of the night freezing (see comment below about insufficient bedding). The towel holder in the bathroom was badly damaged. A child got sick in the hallway right outside our door so I called the front desk. This was addressed by vacuuming it up - leaving a stain and odor. The mattresses are in such poor condition that there is no support. The bedding provided was a very thin coverlet. We were here in the winter during a snow storm and were unable to get a blanket- we asked at two different times. There is no housekeeping services - once every two weeks. You only get 2 rolls of toilet paper - we had 2 adults and stayed for 3 nights. You have to ask for glasses. You have to pay to have cooking items and utensils for the kitchen. The price per night is daylight robbery for such poor facilities and lack of amenities.

It was great for a night. Very clean hotel and room. The front desk was very friendly and quick. No problems at all.

This hotel is a residential welfare hotel for homeless people. It’s not advertised as such but it is No hot water Room was run down had cracks in wall Guests and staff were rude and noisey and unsafe