Hyatt Place Bethlehem

Great location and the room size and cleanliness exceeded our expectations.

Place is a dump!! I've been going back and forth with Hyatt regarding a matter and they have done absolutely nothing!! First they gave me a dirty room. Then they give me a room where I found syringes and needles and they told me it could had been a diabetic! Diabetics dont hide needles under the bed! I dropped my charger and something told me to look first and sure enough there they were. I could of got pricked with those syringes. Customer Service is horrible, the parking is horrible, location is horrible, breakfast is disgusting, house keeping is every 4th day and if you need clean towel you have to go to the desk!! Worst week of my live. Booked this room for my Mother's Celebration Of Life. What a disappointment!! Dump! Dump!! Dump!! I can write a book and I have all the Pictures!

My wife and I were on a 2 week business/pleasure trip. The first week was a motorcycle trip going east from here. The the second was for business. This was night 2 on our motorcycle trip. There is so much positive about this place. The staff is first class (the gentleman at the at the front could not have been more accommodating). The rooms were large, comfortable and very clean. We did have one substantial problem that the hotel needs to address. There is paid parking is across the street in a city parking garage. We were told to park in the garage. As we pulled in a person across the street flagged up down and told us motorcycle are not allowed in the garage. I looked and there was a sign that said "No Motorcycles". I informed the staff at the desk. Then didn't know. They ended up giving us a note to put on our bikes and had us park next to the dumpsters out back. Is was a solution but not a great one. In my opinion, the motel manager needs to contact the parking garage owner and work out a deal where they allow hotel patrons part in the garage. (The motel collects the parking fee so there is no worry about a motorcycle rider skipping out.)

Our stay was great and I have since recommended this hotel to two others. The beds were comfy, the rooms were spacious and the breakfast was so good with a lot of variety! However the one thing that was disappointing is that you have to pay for parking. I have never gone to a hotel where I needed to pay extra for parking, if it was valet sure I understand that but to have to park my car across the street in a public setting and then pay for it seems odd. Would have been nice to have the parking complimentary when I am paying close to $250 to stay from 6pm to 9am.

I reserved the hotel online and when I got there to check in there were a ton of extra fees, totaling almost $80 more than what I was quoted. Parking is extra for each day. You park in a garage across the street and they validate the ticket but tell you to try and only validate one ticket per day. The tv was old and wouldn’t connect to the internet and had limited cable channels. I thought the lights in the bathroom was broken but it just took five seconds to turn on each time. Overall I left feeling like I had been scammed due to all the extra fees.

The Hyatt was a beautiful hotel and the staff was wonderful, especially Krishna who was lovely to speak with.

They Hotel is welcoming, has a great staff and rooms are well kept. Conveniently located to all the shopping and restaurants on Main Street

Well worth the money. I do wish they would revisit the hotel shuttle at least on weekends. The breakfast was delicious and the pool was refreshing although a bit cold. Overall, we love it here and will continue to stay!

We have now stayed at Hyatt Place 4x and will continue to return as our daughter is going to college there and playing sports. The hotel is always extremely clean, comfortable, breakfast is great for a buffet hotel breakfast and it is so convenient to downtown Bethlehem. We walk just a few blocks into town for shopping and dinning and can walk to our daughters school if we chose. There is parking that they validate. Most of the reception staff have been very friendly and the breakfast staff are extremely friendly.