Nanu Beach Resort & Spa, Betalbatim

Ну,не троечка,ужасное расположение номеров,нос к носу,как в каменном мешке,сбежали через 2 дня,оплатив 3.Номера,как мышеловки

The resort is beautiful. Clean rooms and clean swimming pool. Located very close to the beach like 2 minutes walking. The breakfast is average, and the majority of food is indian which leaves a small choice for foreigners. It would have been much better if they include more international dishes. It was a pleasant stay. The employees at the reception are friendly. They greated us at first with a juice when we first reached the resort and helped us as well with the luggage.

HORRIBLE EXPERIENCE !!! NOT A FAMILY RESORT !!! We chose this hotel in south goa for our family vacation looking at high ratings and reviews online but looks like we were extremely wrong. We went there for Christmas holidays and had booked via my bank's credit card rewards portal. Our trouble began even before we checked in. The hotel said that we should pay extra money for some mandatory event for Christmas we never signed up for. It was nowhere mentioned on the site from which I booked about this event and I even showed it to the staff. But, the staff kept claiming on many websites it was mentioned. So, do these ******* freaks expect customers to check 100 travel websites and do the booking? They have a clown hired as a manager named "Ranjan". This money hungry monster did not allow us to check in and behaved in an extremely rude, uncooperative manner. His attitude was as if he owns the place. I was travelling with a toddler and asked him to give the room immediately as my toddler was suffering due to heat but this monster did not help but ensured that his junior staff who was about to let me check in doesn't do so and BLOCKED my check because of their "mandatory event". Finally, I gave up and paid the money. I asked the clown to give the room immediately but he delayed it deliberately showing his " MANAGERIAL POWER". It didn't end there. I clearly asked them again and again if this is a non-smoking resort as we have a toddler with us and they confirmed and reconfirmed multiple times. But, after checking in, we realized that it was a lie to get money out of our pockets. Another guest staying in the cottage above us was smoking openly. We could not open the windows or doors at any point of time due to the same. In fact, it was so bad that the smoke from his room was entering our room via our AC as the outdoor AC units were placed next to each other. We could not even use the AC properly as our room was getting filled with the smoke and our toddler was coughing constantly due to that. Complained to the staff multiple times who once again did NOTHING about it and the cigarette smoke kept coming filling our room. On the day of Christmas, I was told that the said "mandatory" event will be 7 PM onwards, there will be food and drinks etc. for adults as well as kids. My toddler usually sleeps by 7 PM daily per his schedule. I had no interest of attending the event but since we were made to pay for the same by the clown Ranjan, we decided to go and have some quick food at least. But, to our surprise, there was NOTHING available to eat even at 8 PM. They delayed, delayed and delayed things. My toddler became restless as he was hungry and sleepy. I asked the staff 4-5 times to at least get us one or two items in a separate plate for our toddler but they simply ignored and asked us to wait. Had to feed him unhealthy chips and plain water for an hour. Only thing they served complimentary was food and soft drinks. To make the matters worse, they decid

I could not use the pillows as I use a thinner one . Singers on Saturday night were not very entertaining. Proximity to the beach is biggest advantage . Smiles all across the staff was very enchanting . When 2 pax are staying you should provide 2 hand towels .

Good stay, very courteous staff. Our dining experience was excellent. Thanks to Simran( front office) and Prathip at the dining restaurant. Food was excellent. Serving was very polite. Close to the beach. Keep D's enjoyed to the core. Memorable stay and good start of summer holidays. As kids loved Goa, this was our first choice.

We stayed in the resort for reunion for two days. The experience was very good. The food in Seashells Restaurant was excellent. The service by Mr.Sudhip Mandal was excellent.All the best Sudhip.. The breakfast spread was very good, provided you are looking for Indian cuisine