Nanu Beach Resort & Spa

Had an amazing stay at the resort directly on the beach. The rooms were spacious and very well maintained. The restaurants served some amazing sea food. The staff very very attentive to our needs and took care of us very well. The resort has a very homely vibe.

Very pleasant stay. Food is excellent. Captain John and his team provide great service at the Sea Shell Restaurant. The housekeeping staff also were courteous and cleaned up well after us. Best part of this resort is the beach is very close by, clean and not too crowded.

HORRIBLE EXPERIENCE !!! NOT A FAMILY RESORT !!! We chose this hotel in south goa for our family vacation looking at high ratings and reviews online but looks like we were extremely wrong. We went there for Christmas holidays and had booked via my bank's credit card rewards portal. Our trouble began even before we checked in. The hotel said that we should pay extra money for some mandatory event for Christmas we never signed up for. It was nowhere mentioned on the site from which I booked about this event and I even showed it to the staff. But, the staff kept claiming on many websites it was mentioned. So, do these ******* freaks expect customers to check 100 travel websites and do the booking? They have a clown hired as a manager named "Ranjan". This money hungry monster did not allow us to check in and behaved in an extremely rude, uncooperative manner. His attitude was as if he owns the place. I was travelling with a toddler and asked him to give the room immediately as my toddler was suffering due to heat but this monster did not help but ensured that his junior staff who was about to let me check in doesn't do so and BLOCKED my check because of their "mandatory event". Finally, I gave up and paid the money. I asked the clown to give the room immediately but he delayed it deliberately showing his " MANAGERIAL POWER". It didn't end there. I clearly asked them again and again if this is a non-smoking resort as we have a toddler with us and they confirmed and reconfirmed multiple times. But, after checking in, we realized that it was a lie to get money out of our pockets. Another guest staying in the cottage above us was smoking openly. We could not open the windows or doors at any point of time due to the same. In fact, it was so bad that the smoke from his room was entering our room via our AC as the outdoor AC units were placed next to each other. We could not even use the AC properly as our room was getting filled with the smoke and our toddler was coughing constantly due to that. Complained to the staff multiple times who once again did NOTHING about it and the cigarette smoke kept coming filling our room. On the day of Christmas, I was told that the said "mandatory" event will be 7 PM onwards, there will be food and drinks etc. for adults as well as kids. My toddler usually sleeps by 7 PM daily per his schedule. I had no interest of attending the event but since we were made to pay for the same by the clown Ranjan, we decided to go and have some quick food at least. But, to our surprise, there was NOTHING available to eat even at 8 PM. They delayed, delayed and delayed things. My toddler became restless as he was hungry and sleepy. I asked the staff 4-5 times to at least get us one or two items in a separate plate for our toddler but they simply ignored and asked us to wait. Had to feed him unhealthy chips and plain water for an hour. Only thing they served complimentary was food and soft drinks. To make the matters worse, they decide

The food here is absolutely delightful, with the cafreal being a must-try dish! Special mention to Captain John, who made our evening even better with his expert recommendations and warm hospitality. Truly an amazing person and experience!

The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk on beach . With family and friends we enjoyed the stay and amenities provided by hotel

This was my fifth stay at Nanu Beach Resort - Betalbatim, again this resort gave me and my sisters another wonderful holiday experience. Genral observation: all management and staff were very polite and courteous, and made the every effort to get to know their guests and go the extra mile to make their time at Nanu a memorable one. Management: from the GM Agnelo and the reception team namely Placedo, Tanishya, Alisha, Jenescia to mention a few, always greeted us warmly, followed up promptly on any queries and were generally very helpful. Dining: We enjoyed the excellent breakfast which had great variety each day, lunch and dinner was from an a la carte menu which did not disappoint. The staff Jesus, John, Francis, Joel, Jonas, Sundar, Anish again just to name a few, made our dining experience enjoyable and nothing was too much to ask for, and they would go the extra bit to satisfy and/or exceed our expectations. House keeping: Emilia like all the other staff was very personable and courteous. She paid attention to detail and maintained our room to a high standard. It added to the experience and comfort knowing the room was always a clean and comfortable space to come back to. Location: as many other reviews commented, the beach is just a short stroll from the main complex and is relatively secluded. The beach is clean and makes for wonderful walks, both in the morning and evening; sunsets especially draw many people to this lovely beach. Room for improvement: if like breakfast, lunch and dinner could be more exciting if there was an offer of a few different specials each day. All in all, the team at Nanu made our stay over 2 weeks a wonderful memorable experience, we would not hesitate coming back again, and would highly recommend this restort to anyone.