Hotel Berlin Potsdamer Platz by Leonardo Hotels Bewertungen

Antwort der Unterkunft: Dear Guest,It brings us immense pleasure to know that you enjoyed your stay at the Hotel Berlin Potsdamer Platz by Leonardo Hotels and found our breakfast to be to your liking. We strive to provide our guests with a memorable stay and your positive feedback is a testament to our efforts. We will definitely pass on your kind words to our culinary team who will be encouraged by your remarks.We look forward to welcoming you back for another wonderful experience. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Guest,It is delightful to hear that you found our location convenient and were satisfied with the overall experience at Hotel Berlin Potsdamer Platz by Leonardo Hotels. Your encouraging words serve as fantastic motivation for our team.In relation to the water accumulation, please accept our apologies for any inconvenience it may have caused. We always strive to enhance our guest's experiences, and your feedback contributes to that goal.Thank you once again for sharing your thoughts. We look forward to the opportunity of welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Anonymous User,Your wonderful review truly warmed our hearts. It's great to know that you enjoyed our high-quality service, security, and the convenience of our location. We're delighted that the surrounding environment and nearby amenities added value to your stay. Please consider Hotel Berlin Potsdamer Platz by Leonardo Hotels your home away from home whenever you're in the city. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Guest User,We regret to hear of your recent experience at our hotel. It is our aim to provide a comfortable and pleasant stay for all our guests, and it appears that we fell short in your case.We are sorry to hear about the issues you faced with cleanliness and service. It is our intention to provide a seamless experience, and it's disappointing to know that we did not meet your expectations this time. We assure you that we are committed to providing a respectful and professional service at all times.We are also sorry to hear about your dissatisfaction with our fitness facility. We understand the importance of a good fitness center, and we strive to provide facilities that meet our guests' needs.Lastly, we apologize for any confusion regarding the city tax. The city tax has been charged per day and person for business and individual trips since April 1, 2024. The amount always depends on the number of travelers and the length of stay and is not a standard price, so it is not included.Your feedback is valuable to us and we will take it into account as we strive to improve our services. We hope that you will give us another opportunity to serve you better in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Guest User,Your positive feedback regarding your stay in our Deluxe Room is genuinely appreciated. It is great to hear that you found the room to be clean and tidy and enjoyed our extensive breakfast.Your satisfaction is a testament to our continuous commitment to provide the finest services and facilities. We look forward to the opportunity of welcoming you back to Hotel Berlin Potsdamer Platz by Leonardo Hotels in the near future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Mr. Cameron James,It is delightful to hear that you had a perfect stay at our Hotel Berlin Potsdamer Platz by Leonardo Hotels. Your kind words regarding our front desk service and cleanliness are greatly appreciated.We work hard to maintain the highest standards of service and cleanliness and it is always rewarding to hear our efforts have been recognized and appreciated by our guests. Your satisfaction is our best reward.We look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Guest User,Your positive review has brought a smile to our faces. We're delighted to hear that you appreciated our hotel's location, being close to scenic spots and convenient for travel. While we understand your concern regarding the cost, we always strive to provide value for money, ensuring our guests experience the best of what we have to offer.Your intent to choose our hotel for your next visit is the best compliment we could hope to receive. We look forward to welcoming you back at the Hotel Berlin Potsdamer Platz by Leonardo Hotels.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Guest,It's fantastic to hear that you've had an excellent stay at our hotel. Your positive remarks concerning the surroundings, cleanliness, and service are greatly appreciated.Your feedback about the shower installation is noted. We strive to make every part of your stay as comfortable and convenient as possible, and we will take your comments into consideration.It's great that you found our location to be advantageous. We're indeed fortunate to be situated in such a vibrant area of Berlin.Once again, thank you for your valuable feedback. We hope to welcome you back to Hotel Berlin Potsdamer Platz by Leonardo Hotels in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Antwort der Unterkunft: Dear Zyq,It's wonderful to know that you found your stay at Hotel Berlin Potsdamer Platz by Leonardo Hotels to your liking. We are indeed fortunate to be located so conveniently, and are glad to hear you appreciated our clean rooms and daily water bottle service.Your positive rating for our amenities, cleanliness, and service is truly encouraging. This feedback helps us to understand where we are meeting or exceeding our guest’s expectations.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East