Gastnutzer
1. März 2024
I was excited to finally book a trip to Benidorm, and chose the location of the hotel carefully to be close to the old town. Travelling solo I was allocated a single room, which I thought was fine. When I arrived, the location was perfect and the receptionist was polite and friendly. I checked that breakfast was included, she checked and then had to update my card. Obviously a mistake had been made. Anyway I head up to my room on the 6th floor, I was pleased to find a double bed (always afraid of falling out of a single), but the room was tiny. It was dark and dingy, with only a view of another window just a couple or so metres away. It felt a bit like a prison cell. I thought I just needed to make the best of it. There wasn't a great deal of storage space either. I went to breakfast the next morning - It was awful and very basic. I'm not sure what it was they were offering as bacon, but it definitely wasn't bacon as I know it, or the "unusual" bacon I've had in many Spanish hotels before. The scrambled eggs had brown "skin" mixed in, from where it had caught the pan and not been stirred constantly. I didn't eat dinner for a couple of nights, because the 8.00pm start time didn't fit in with my plans but, a few days later I did go to evening dinner. Again the food was awful. The worst hotel food I can ever remember, including tinned fruit salad or tinned fruit salad in jelly for desert. With cold custard! It appeared to be cheap rubbish. I did venture tor breakfast a second time during my 9 night stay. The bacon was just the same and the scrambled eggs still had brown "skin" mixed in. I wasn't brave enough to have dinner here a second time, or breakfast a third. However, I did find some lovely restaurants nearby. I know this hotel does have some lovely rooms, as I saw into some as I walked by. The hotel is itself spotlessly clean throughout. The 6th floor terrace was lovely, with fantastic views. Although it does lack a bar service before 4.00pm. So there are good points (along with a great location), but the food is awful and if you have a room like mine, you won't even be able to tell if the sun's out or not. When I checked out the receptionist just asked my room number, not did I have a nice stay or was everything OK. That surprised me
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