Gastnutzer
1. Mai 2024
Reception was good very polite and helpful. We arrived late and was told that a small 2 course meal was provided. That's the good bit over. The rooms are dated and very run down, the aircon/heating didn't work, there was no fridge. The ceiling near the for looked like they had had a floor from the room above. The bathroom was small and out of the ark. Even to the point you had a shower curtain that had seen better days. Food wasn't much better scrambled eggs dripping in butter was about the only thing worth having. Everything else was swimming in oil. Lunch: ushered in and told where to sit even though there was empty set tables in the window, but they was for the Spanish guests who where king. That I understand but you are in the hospitality industry so please show the respect to everyone not just few. We was sat at a table in a row. The restaurant manager walked past, spoke to everyone except us. Rude very comes into mind. The food was ok 2 main choices of meat, but if your a vegetarian your living on salad as was my sons girlfriend. If your british please think twice about coming here, there are some very nice hotels in Benidorm, ok you may have to pay a little extra but it's well worth it.
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