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Neueste Bewertungen für Hotels in Bengkulu

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Xtra Hotel Bengkulu
4/59 Bewertungen
Die Service ist im Allgemeinen gut, das Personal ist ziemlich freundlich, die Hotelatmosphäre sieht sauber und klar aus. Das Frühstücksmenü ist ganz unterschiedlich, auch nur für Standardgeschmack. Das Zimmer, das wir geblieben hatten, war ziemlich sauber, aber leider kann der Tauch nicht verwendet werden und die Rohre unterhalb des Tauchs leckt so das Wasser unter dem Tauch splash.
Uresidence Bengkulu
5/52 Bewertungen
Kamar bersih dan nyaman, lokasi startegis, fasilitas ok, pelayanan staf friendly
Wilo Hotel Bengkulu
4.7/59 Bewertungen
Großes Hotel und schön. Aber ich weiß nicht, warum ich ein Snookingzimmer gab, als ich um Nichtraucher gebeten habe
Amaris Hotel Bengkulu
4.4/532 Bewertungen
The service at the front desk was very disappointing. On June 21, I returned to the hotel after returning from a business trip in Bengkulu. I informed the receptionist on duty at 6:00 pm that my room key (guest key card) had been lost, possibly dropped on the street, so I would need a duplicate key to open my room. The receptionist immediately said that if the key is lost, there is a penalty of IDR 50,000. This is the first time in my history in a hotel that a fee is charged for losing a key card when you want to request a duplicate key card. For me, paying IDR 50,000 is not an issue, however is it noted at check-in or on the key card that there is a loss fee for a lost key? Informing guests in advance is very important, especially since Amaris is part of a group of Santika hotels where I believe hospitality / customer focus is a top priority to increase the comfort of guests during their stay. This male reception with astonished face, still doesn't want to give out the new key, instead he says please contact the reception every time you want to open the room door. And the electronic system in the room is turned on manually, you don't need to use a room key, so for me it's strange. The hotel is willing to turn on the power system without power saving mode, instead of giving a new key to the guests to spend IDR 50,000 to the guests, which would probably be more expensive without power saving mode. I tried again to ask the reception for a new key, but the reception didn't budge, didn't even show empathy or apologize for the inconvenience. I asked to call the Duty Manager/FOM, however he told me they were gone and went home. I hope management seriously evaluates this process that puts the guest experience first and not the ego of a receptionist who has absolutely no sense of hospitality. Definitely, this is the first and last to stay in this hotel! No return to this hotel with lack of service.
Princess GuestHouse Syariah
0/51 Bewertungen
Staf ramah, kamar bersih
Queen Guest House
5/52 Bewertungen
Bagus pokoknya

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Hotelinformationen für Touristen

Höchster Preis70 €
Niedrigster Preis4 €
Anzahl Bewertungen110
Anzahl der Hotels68
Durchschnittspreis (unter der Woche)16 €
Durchschnittspreis (am Wochenende)17 €