Hotels in der Nähe von Nhã Thơ - Đại Lý Novelty, Ben Tre

I had the opportunity to stay at a hotel in My Tho city in June 2024, where the front desk staff were notably friendly and the breakfast was fairly comprehensive. My room, number 407, lacked windows and had a fairly hard bed, although the bathroom size was acceptable and there was a desk suitable for work. Despite these amenities, I find the hotel to be overpriced, charging 660k for the lowest rack rate. While the hotel features a rooftop bar, it is modestly equipped and the service there was disappointing. The staff at the rooftop bar lacked a basic understanding of customer service and hospitality, which greatly diminished my experience. Their insistence on closing promptly at 10 PM and rushing me to finish my drink was particularly frustrating. When I brought my concerns to the front desk, their only solution was to offer a 10% discount, which felt more dismissive than accommodating. This experience, along with other service issues, has left a sour taste in my mouth, not just for the hotel but for My Tho city as a whole. Unfortunately, I don’t foresee myself returning to either in the future.

Wir reisten nach über 25 Stunden Flugzeit mit Kind ins Mekong Delta. Davor hatten wir telefonisch im Hotel angerufen und ein Zimmer reservieren lassen für mehrere Tage. Bei Ankunft sagte die Dame am Empfang dass es leider nur noch Zimmer mit 30% Preisaufschlag gibt und dass unser 9 jähriges Kind nochmal 20% des Zimmerpreises zahlen muss... für was bitte?! Kein extra Bett, kein grösseres Zimmer aber Aufschlag beim Check in verlangen! Sie meinte dass sie uns die günstigeren Preise nie angeboten hatte. Darauf hin wollten wir die General Managerin des angeblichen 4 Sterne Hotels sprechen. Leider war das auch nicht möglich wie uns die Empfangsdame mitteilte. 10 Minuten später traf ein junger Mann ein der sich als Manager ausgab und versucht die Situation zu beschönigen. Im Zimmer roch es nach Schimmel und Abfluss aus dem Bad. Der Teppich dreckig, fleckig und stinkte. Aus dem schwülwarmen Kühlschrank kamen Ameisen uns entgegen. Unser Kind wollte in den Pool aber der war trüb und ungepflegt. Die Möbel sahen alle gleich schlecht aus und gesundheitsgefährdend. Die Bilder sagen mehr als tausend Worte! Es ist definitiv KEINE 4 Sterne Anlage, Service vereinzelter Mitarbeiter ähnelt einem korrupten Basarmarkt wo Bildung und Höflichkeit keine grosse Rolle spielt. Schade dass man im Hotelmanagement noch nicht erkannt hat dass Hotelgäste was anderes für ihr Geld erwarten. Meiden sie dieses Drecksloch und geniessen sie die Mekong Delta Region Vietnams.

Gorgeous retreat along the Mekong River. We stayed in one of the garden bungalows and had such a peaceful and lovely time after our frenetic few days in Ho Chi Minh City. The hotel grounds are beautiful with wonderful landscaping of the lush, natural greenery. Breakfast is included and is taken in the open air lounge looking onto the pool and the river. The pool itself is beautiful with plenty of loungers and a good mix of sun and shade, and you can watch the Mekong River drift by as you enjoy a drink from the bar a few steps away. The staff at The Island Lodge really made the whole experience extra special - everyone was so kind and welcoming to my husband and I during our stay. Chau (the manager) was absolutely the best - she was so helpful and attentive to all of our requests, coordinating with her staff to ensure we were well taken care of the entire time. She gave us recommendations of local restaurants and some sightseeing places in My Tho, too, when we wanted to venture out, and helped arrange our transportation. The hotel is very secluded and a bit out of the way from the town and other attractions but for this kind of property I believe that is sort of the point. We chose to stay here for a few days between Ho Chi Minh and a river cruise leaving from Can Tho. I would highly recommend staying here if you plan to go to the Mekong Delta area (it’s worth a stay on its own, even if you DIDN’T already plan on coming to the area)! ❤️