Hampton Inn Bellevue

In an area that was easy to get to discount and grocery stores. Directly off the highway. Parking easy. Room was clean but had a slight odor of wet carpeting, sort of moldy. Other than that, it was a great stay.

I booked two rooms for 5 nights each. On the last night I was charged again for one of the rooms. Even though I had my ******* receipt showing I had paid they still charged me for one night for one of the rooms.

It was probably my mistake, but I had only booked my rooms for one night when I wanted two. The young lady at the desk was very friendly and very helpful and suggested what I could do to fix the tissue. I also came too early to check in and she apologized very politely and said to come back after three which I completely understood so far, everything is very clean and nice great hotel great location for what we needed to do and everybody’s been very friendly.

Never again Beds were uncomfortable, repairs are needed gap in flooring by room door. Shower was luke warm. No housekeeping. Will stay somewhere else next time.

It was a clean hotel. Seemed very unorganized. They tried canceling our room the day of stating their system had a glitch and overbooked. I told them we could not switch to another motel because we had other family staying and that same Hotel. The gals working the breakfast area did not keep it stocked much of the time. I went down there on three separate occasions and each time they were out of something. So each time I took it upon myself to let them know what they were out of. There were people waiting in line while they restocked. When I checked out I asked the gal what some extra pending charges were and she stated I did not pay my entire bill which I did pay my bill well over a month before I booked. I showed her the receipt and emailed it to their email. She said she works the next morning and would ensure the charges do not stay. So waiting on that to see if that hold true. Not a good experience with this Hampton Inn

Customer service issues Unfortunately I'm not able to accurately review this hotel. The front desk called 2 hours before check in to tell us they didn't have a room for us due to maintenance issues. I was told I would receive a full refund and extra bonus points for the inconvenience. I was also told I would receive an email confirming those things. I have yet to see either.