InterContinental Hotels Seattle Bellevue

新酒店特別乾淨。十分方便，對面就是購物中心。這個地方很安全，晚上出門也不用害怕，早飯自助味道也很好。

房間配備非常齊全

The InterContinental Bellevue is a beautifully designed hotel with high-end finishes, plush bedding, and premium amenities like Byredo bath products. The first-floor staff, including front desk, valet, and bell desk, were outstanding—kind, attentive, and professional. Unfortunately, despite the aesthetic appeal and strong service from the front-line team, operational issues, a lack of responsiveness from management, and excessive fees make this hotel a frustrating and disappointing experience. The Good: • Outstanding front desk, valet, and bell staff—the first-floor team provided warm, professional, and attentive service. • Beautifully designed rooms with high-end finishes and extremely comfortable bedding. • Nice in-room amenities, including a coffee maker, tea kettle, and Byredo toiletries. The Not-So-Good: • Lukewarm water in the shower—both at night and in the morning. This is completely unacceptable for a luxury hotel. • After experiencing lukewarm water in the evening, we emailed the front desk hoping for a resolution by morning. The response? “We are terribly sorry for the water temperature in the evening. Please let us know if you are still experiencing the same issues this morning.” • No mention of engineering addressing the issue, no proactive steps taken, and no explanation. • The morning shower was just as lukewarm, showing that nothing was done to resolve it. • This isn’t just bad service—it signals that management is aware of the issue but either unwilling or unable to fix it. • Only four adult entrée items on the room service menu. A luxury hotel should offer a more robust selection. At the very least, it should match the lobby bar menu, which is also quite limited. • Bathroom lighting is too dim, making it impractical for applying makeup or detailed grooming. • Loud, sporadic clicking noises from the HVAC system made for a terrible night’s sleep. The system clearly needs calibration. • Valet-only parking at $65 per night, with no self-parking option—an expensive and inconvenient limitation. • The $25 per night “amenity fee” is not a perk—it’s an unavoidable surcharge, with only $15 of it returned in hotel credit. It feels like an added cost rather than a benefit. • Expect to pay about $100 per night over the published rate once you factor in parking, the amenity fee, and taxes. • Dining options are both limited and overpriced, making it an easy decision to eat elsewhere. With so many excellent restaurants nearby, the hotel’s offerings are unappealing. • In-room essentials (cotton balls, Q-tips, etc.) were missing from the designated amenities box. • This has been mentioned in multiple reviews, yet management has done nothing to address it. • Odd design miss where the desk lamp partially blocks the TV view. A small but frustrating flaw in an otherwise well-designed room. Final Thoughts: The InterContinental Bellevue looks the part of a five-star hotel, but the service and operational execution make it feel more

Sentido Bellevue Hotel Port El Kantaoui We stayed at Sentido Bellevue during the second week of January 2025, and the experience exceeded our expectations. The weather was incredible—20°C and plenty of sunshine, which felt like a dream in the middle of winter! The hotel was nearly empty, but the service was absolutely top-notch. Despite it being off-season, all amenities were available and maintained to the highest standard. A special mention goes to the restaurant staff. The food was fresh, delicious, and varied, with an impressive selection of vegetables, meats, fish, desserts, and fruits. Every meal felt like a feast! Huge thanks to the waiters—Ramzi, Khalid, and Houssem—who made sure we had an unforgettable experience. A big thank you as well to Ahmed, the restaurant supervisor, for his dedication to making everything perfect. The entire hotel team, including the bartenders and the pool staff, deserves the highest praise. They were attentive, hardworking, and friendly. Considering how busy the hotel must get during peak season, their effort during our stay felt extraordinary. Thanks to them, we truly felt special. The hotel grounds are beautiful, with lush gardens filled with palm trees, a clean and well-maintained (though unheated) pool, and a private beach with sun loungers and excellent service. Everything was spotless, and the atmosphere was relaxed and welcoming. The staff was kind and helpful but never intrusive. The surrounding area is very safe, perfect for exploring or taking walks, and taxis are cheap and easily available. I wholeheartedly recommend this hotel to everyone! Many thanks to the entire team, and I hope to visit again in the future. Best regards!

The staff was very welcoming and made my stay quite enjoyable. I don't frequently leave reviews regarding my stays but I had to recognize the staff for their dedication to excellence. Susan, from the front office team was very professional & delivered world-class customer service. I will definitely be returning to this property for all my trips back to Washington.

Regrettably had to cancel my stay but their team was superb. I cancelled last minute and without hesitation they waived any penalty (I do have top tier status with InterContinental). Managed to cut my 22 day business trip short by a day and head back early. But my wife had some packages sent to that property and before I could even reach out to them, MJ Kim who assisted me with the cancellation had emailed me informing me my packages had arrived and they could forward it on to me wherever I’d like. I was extremely impressed by this. In today’s day and age nobody is proactive and so well organized about anything like this. Since I was in Seattle which isn’t too far away I called the hotel and arranged for an Uber while I was speaking with the hotel and they spoke to me right until the driver picked up the package which was very nice of them Thank you to MJ Kim, Angela Cooper & the lady whose name I regret I forgot who helped hand over the packages to the driver. Great service to a cancelled guest. Cannot wait until I can actually try your hotel out. Heard wonderful things.