Mercure Belgrade Excelsior

Great all-around hotel! The facilities are new, the service is solid, and there’s even a Exchange by the elevators. As a tourist I like it My only issue is the new renovation smell. have to open the windows to air it out, but it gets pretty noisy since it's on a busy street.

the service is good, staff is friendly, i will go back this hotel when have time

I had an emergency medical issue at 6 am in the morning. The young staff was extremely helpful and understanding. They got me a cab to go to the ER and later, sent me complimentary fruit plate to alleviate my ordeal. I would stay in this quirky boutique hotel again in a heartbeat. It is within walking distance to the downtown shopping area and is in embassy row itself.

I recently stayed at the Mercure Belgrade Excelsior and was impressed with the level of service provided by the front desk staff. From the moment I arrived, they were friendly, helpful, and attentive to my needs. They provided me with useful information about the local area and were always willing to go above and beyond to ensure that my stay was comfortable and enjoyable. The hotel itself was clean, modern, and well-appointed, and the location was excellent, with easy access to many of Belgrade's top attractions. I would highly recommend the Mercure Belgrade Excelsior to anyone looking for a high-quality hotel experience with outstanding front desk service.

Just an OK hotel. At first, I was given a room full of smoking smell even though the front desk lady seriously warned me of the none-smoking hotel. Then she happily switched me to another room; however, I found out at midnight that the air conditioning was not working and it wasn’t fixed until the following afternoon. Additionally, my room is not spacious at all, and the towels were a bit hard and rough.

Nice hotel on the center of Belgrade. Walking distance to all the attractions. Spacious rooms

Old and not very clean!

High price for these