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Lage4.7
Ausstattung4.7
Service4.7
Sauberkeit4.7
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Matthias
Feifan Family Room
Aufenthalt im 2023 年 8 月
Familie
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 2023 年 8 月 7 日
Das Hotel liegt etwas außerhalb von Peking aber gut vom Flughafen aus mit dem Taxi zu erreichen.Kosren für die Taxifahrt waren rund 200 RMB (13€). Die Zimmer sind sauber und für Familien geeignet. UBahn Linie 7 ist 1,5km fußläufig erreichbar. Das Personal ist freundlich aber leider nur wenig Englisch Kenntnisse.
Antwort der Unterkunft: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
miSs JM
Standardzimmer
Aufenthalt im 2023 年 7 月
Reise mit Freunden
18 Bewertungen
3.2/5
Gepostet am 2023 年 8 月 27 日
Wir waren in den Universal Studios und dieses Hotel ist eines der nächstgelegenen. Es ist mit dem Didi/Taxi erreichbar und für den Preis war es gar nicht so schlecht. Das einzige Problem ist, dass wir ein Zimmer ohne Fenster bekamen, ansonsten war alles in Ordnung. Empfohlen für preisbewusste Reisende.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Vielen Dank, dass Sie Ihre Erfahrung mit uns teilen! Es ist schön zu hören, dass das Hotel günstig in der Nähe der Universal Studios liegt und mit Didi/Taxi leicht zu erreichen ist. In Anbetracht des Preises ist es lobenswert, dass das Gesamterlebnis nicht enttäuschend war. Das Fehlen eines Fensters in unserem Zimmer war jedoch ein Nachteil. Abgesehen von dieser kleinen Unannehmlichkeit fanden wir alles andere zufriedenstellend. Wir würden dieses Hotel insbesondere preisbewussten Reisenden empfehlen. Ihr Feedback ist uns wichtig und wir hoffen, Sie in Zukunft wieder begrüßen zu dürfen.
Anonymer Benutzer
Zimmer mit zwei Einzelbetten
Aufenthalt im 2024 年 9 月
Pärchen
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 2024 年 9 月 26 日
The hotel was close to the universal land and they offered a free shuttle service. The Room was clean and nice. However the view was a bit too close for my taste
Übersetzen
Antwort der Unterkunft: 尊敬的喆友您好:感謝您對小喆的肯定,喆啡致力於為喆友們提供更加細緻周到的服務體驗,讓追求卓越的您在旅途中慢下來,靜靜享受咖啡和名著帶來的靈魂撫摩。享受您旅途中的啡凡時刻,祝您天天好心情!
Billgoon
Zimmer mit Queensize-Bett
Aufenthalt im 2024 年 9 月
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 2024 年 9 月 13 日
Good location to universal, very clean and good equipments
Übersetzen
Antwort der Unterkunft: 尊敬的喆友您好:感謝您對小喆的肯定,喆啡致力於為喆友們提供更加細緻周到的服務體驗,讓追求卓越的您在旅途中慢下來,靜靜享受咖啡和名著帶來的靈魂撫摩。享受您旅途中的啡凡時刻,祝您天天好心情!
Gastnutzer
Feifan Double Room
Aufenthalt im 2024 年 9 月
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 2024 年 9 月 6 日
Purposely booked this hotel for Universal Studio Beijing. Overall good and cleanliness was good! Coffee theme hotel and they got prepared hand brewed coffee for us to drink at room and the taste was good!
The room size is consider big enough for couple.
Hotel has provided shuttle bus service for customers at morning and night time shuttle service.
Übersetzen
Antwort der Unterkunft: 尊敬的喆友您好:感謝您對小喆的肯定,喆啡致力於為喆友們提供更加細緻周到的服務體驗,讓追求卓越的您在旅途中慢下來,靜靜享受咖啡和名著帶來的靈魂撫摩。享受您旅途中的啡凡時刻,祝您天天好心情!
Zulaa
Feifan Family Room
Aufenthalt im 2024 年 4 月
Familie
3 Bewertungen
3.5/5
Gepostet am 2024 年 4 月 25 日
Too bad service. Didn’t even tried to call cab from the front desk. They said to get the taxi from the door but eventually there were none.
Even we were out of our room for 7 hours there were no room service but after we have arrived and trying to get some sleep around 20.30 in the evening room service lady just started to shout for that stupid service we needed earlier. The walls were thin so that we could hear others snoring.
Total disaster. Shall never ever come to this dump.
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Antwort der Unterkunft: 尊敬的喆友:非常抱歉您在我們酒店的入住體驗如此糟糕。我們非常重視客人的意見和反饋,歡迎您隨時致電聯繫提出寶貴的意見,我們將做出整改。我們會重新培訓員工,並加強服務質量的管理,以確保每位客人都能享受到良好的服務。同時,我們也會加強對房間設施的維護和檢查,確保您下次入住時不再出現此類問題。非常感謝您的評價,我們會以此為契機,不斷改進和提升我們的服務水平。希望能有機會重新為您服務,讓您感受到我們的真誠和滿意度。再次向您表示歉意,並衷心希望能挽回您的信任。
Bolortsetseg Gansukh
Feifan Family Room
Aufenthalt im 2023 年 10 月
Familie
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 2023 年 10 月 17 日
It was great!, the hotel lobby was very clean and it made me feel like a rich lady hha, the design of the hotel was spectacular!, looks greater in real life than in the pictures, the room we booked was very clean and luxurious. The free shuttle bus to Universal Studios was very easy to sign up for.
Übersetzen
Antwort der Unterkunft: 親愛的朋友:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
NOHA
Standardzimmer
Aufenthalt im 2023 年 9 月
Familie
6 Bewertungen
4.2/5
Sehr gut
Gepostet am 2023 年 10 月 12 日
Our stay at this hotel was average. The room was clean and comfortable, but there was nothing particularly memorable about our experience. The staff was friendly, but we encountered some issues with the amenities not being properly maintained. Overall, it was an okay stay but nothing exceptional
Übersetzen
Antwort der Unterkunft: Dear Friend: thank you for your love and recognition. We always strive to create a comfortable stay for our guests. We hope that we can add joy and excitement to your holiday. Looking forward to your stay again!
Dulguun
Zimmer mit Queensize-Bett
Aufenthalt im 2023 年 9 月
Pärchen
2 Bewertungen
4.5/5
Großartig
Gepostet am 2023 年 10 月 5 日
This is suitable hotel for young people or couple cuz price is possible. It is a good point as the location is so close to Universal Studios. The interior design of hotels is quite elegant and European-like. We also enjoy the free hand-drip coffee. The soundproofing in the rooms can be poor at times, and other visitors often very noisy early in the morning and late at night.
Übersetzen
Antwort der Unterkunft: Dear Friend: thank you for your love and recognition. We always strive to create a comfortable stay for our guests. We hope that we can add joy and excitement to your holiday. Looking forward to your stay again!
GypsyFeet
Feifan Double Room
Aufenthalt im 2023 年 8 月
Familie
41 Bewertungen
4.7/5
Wunderbar
Gepostet am 2023 年 8 月 14 日
The hotel's retro decor is wonderful! Loved It! The bed is the most comfortable I've slept in for a while. It was close to Universal studios and the hotel offers a shuttle to and from Universal once a day. The free coffee was a great perk, although though it isn't offered, you need to ask for it, and the lady behind the desk was a little reluctant to make it for us on our second day there.😅 Over all I would recommend it and I would stay again.
Übersetzen
6/9
Antwort der Unterkunft: Thank you for your valuable feedback regarding your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you found the retro decor to be wonderful. It is always our aim to provide a unique and enjoyable experience for our guests.We are delighted that you found the bed to be exceptionally comfortable, ensuring a restful night's sleep. We understand the importance of a good night's rest and strive to provide the highest level of comfort possible.Our convenient location near Universal Studios, coupled with the complimentary shuttle service, aims to enhance our guests' overall experience. We are pleased to hear that this added convenience met your expectations and made your visit even more enjoyable.We apologize for any inconvenience you may have experienced with regards to the availability of free coffee. While we do offer this as a perk, we understand that miscommunication or oversight may occur. Our team constantly strives to improve and provide outstanding service, and we appreciate your understanding in this matter.In conclusion, we are delighted to hear that you would recommend our hotel and would choose to stay with us again. It is our utmost priority to ensure our guests have a memorable and comfortable stay. We sincerely appreciate your feedback and look forward to welcoming you back in the future.
Fateme
Standardzimmer
Aufenthalt im 2023 年 7 月
Familie
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 2023 年 7 月 22 日
Everything was good. Especially the free bus to and from universal resort. I am really satisfied with the hotel but the last moment when i was checking out the hotel worker asked me to show him my booking and when i showed it to him he grabbed my phone which is a personal item and opened the review section and started rating and writing a review while i was telling him to give my phone back and he would not listen. Finally i got my phone back but i was super stressed and anxious. It left a bad impression. The hotel workers should keep their distance and respect the guest privacy and space. But the man behavious was offensive and frightening.
Übersetzen
Antwort der Unterkunft: Dear customer, thank you for choosing our hotel and sharing your experience. We are very pleased with your overall favorable reviews at the hotel, especially our free bus service to Universal Resort. We are deeply sorry for your unpleasant experience when you check out. We understand the importance of protecting guests' privacy and personal belongings, and we will further strengthen the training of staff to ensure that similar conditions do not happen again. We are always committed to providing a pleasant and comfortable accommodation experience for our guests and your feedback is critical to improving our service. Thank you again for your support, and we look forward to providing a better service for you.
Sarangerel
Feifan Family Room
Aufenthalt im 2024 年 1 月
Familie
1 Bewertungen
4.5/5
Großartig
Gepostet am 2024 年 1 月 19 日
It was a good choice if you’re planning to spend 1.5-2 days at universal studios. It is very close to the universal and beijing international capital airport as well.
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Antwort der Unterkunft: 尊敬的喆友您好:感謝您對小喆的肯定,喆啡致力於為喆友們提供更加細緻周到的服務體驗,讓追求卓越的您在旅途中慢下來,靜靜享受咖啡和名著帶來的靈魂撫摩。享受您旅途中的啡凡時刻,祝您天天好心情!
Gastnutzer
Standardzimmer
Aufenthalt im 2023 年 11 月
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 2023 年 11 月 24 日
Nice team thank you all
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Antwort der Unterkunft: 親愛的賓客您好,感謝您對喆啡的喜愛和認同。我們一直努力為旅客打造舒適的入住體驗,希望我們能為您的假期增添喜悦和感動。期待您的再次入住!
Bereebub
Standardzimmer
Aufenthalt im 2023 年 11 月
Familie
4 Bewertungen
4.2/5
Sehr gut
Gepostet am 2023 年 11 月 19 日
Everything in the hotel was super clean. I would love to recommend this hotel if your plan includes going to "Universal Studios", otherwise the location is quite far from the city center.
Übersetzen
Antwort der Unterkunft: Dear valued guest,Thank you for taking the time to provide feedback on your recent stay with us. We greatly appreciate your kind words about the cleanliness of our hotel. Our dedicated team works diligently to maintain a pristine environment for our guests, and it is always encouraging to receive such positive feedback.We understand that our location may not be ideal for everyone, particularly if your plans do not include visiting "Universal Studios." We apologize for any inconvenience this may have caused. However, we do offer various transportation options, such as shuttle services and public transportation, which can help our guests explore the city center easily.Should you decide to visit the city center in the future, we would be more than happy to assist you with directions, recommendations, and any other information you may require. Our knowledgeable staff is always ready to ensure that your stay is as enjoyable and convenient as possible.Once again, we truly appreciate your kind recommendation. We strive to provide our guests with a memorable experience, and your feedback is invaluable in our continuous efforts to improve. We hope to have the pleasure of welcoming you back to our hotel in the future.
Partnership Center of Customs-Business Byambagarav
Feifan Twin Room
Aufenthalt im 2024 年 1 月
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 2024 年 1 月 16 日
Good service, friendly stuffs, for then who want stay quite place.
Übersetzen
Antwort der Unterkunft: 尊敬的喆友您好:感謝您對小喆的肯定,喆啡致力於為喆友們提供更加細緻周到的服務體驗,讓追求卓越的您在旅途中慢下來,靜靜享受咖啡和名著帶來的靈魂撫摩。享受您旅途中的啡凡時刻,祝您天天好心情!