Citadines Beijing workers stadium Hotel

Die Lage des Hotels ist sehr gut. Es gibt viele Botschaften in der Nähe und es ist auch ganz in der Nähe des Einkaufszentrums Youtang Hotpot, Domino's Pizza und Chuangye Sanggun Porridge, Happy Days. Die Lobby befindet sich im ersten Stock und an der Rezeption gibt es kostenloses Wasser, kandierte Haws und Bonbons. Das Frühstück findet im fünften Stock statt und bietet eine große Auswahl. Während des Frühlingsfestes sind die Räume voll und es gibt viele Leute, die morgens speisen. Es gibt Fälle, in denen die Mahlzeiten nicht rechtzeitig aktualisiert werden und die Mahlzeiten nicht rechtzeitig eingehen. Das Zimmer ist recht geräumig und verfügt über eine Waschmaschine, einen Trockner, einen Kühlschrank, einen Induktionsherd und verschiedene Küchenutensilien. Die Innentemperatur ist regulierbar und es gibt eine zentrale Klimaanlage. Sie können nicht fernsehen und es gibt kein WLAN. Insgesamt ist es empfehlenswert

Disappointing Stay at Citadines Ritan Beijing Dear Citadines Ritan Beijing Team, I am writing to express my dissatisfaction with the experience we had during our stay at your property. Our visit, unfortunately, did not meet the standards we had hoped for, and I feel compelled to share the issues we faced. First, none of the front desk staff spoke English, which made communication incredibly difficult and frustrating, especially considering we were traveling from abroad. Additionally, our room was freezing upon arrival, and although we were given a portable heater after one hour of waiting and it was not functioning. After enduring the cold for a while, we called for a replacement, but no one attended to our request. We had to go down to the front desk three times before someone assisted us. This was particularly challenging, as we had already been traveling for over 24 hours. Furthermore, the suite we booked was supposed to come with a washing machine and kitchenette, yet neither were adequately equipped (Aparthotel). There were no utensils, dishes, pots, or pans provided, and we even had to purchase our own laundry powder. This was extremely disappointing, as we had expected these basic amenities to be included in our room as described in our booking. To add to the inconvenience, the room was not connected to Wi-Fi, despite our repeated efforts to have the front desk assist us in connecting our devices. This, combined with the other issues we faced, made for an incredibly painful experience that did not reflect the level of service we expected from Citadines. I hope you take this feedback seriously, as it was a frustrating and uncomfortable stay, and I sincerely hope no future guests have to go through the same challenges. Thank you!

Again, service was terrible at check in. It took 20 minutes, the staff seem very confused about their job. They also couldn't figure out the wifi. And the cleaning lady ignored the Do Not Disturb sign and walked in the room while i was sleeping. Management seems to ignore these comments and will post a generic answer below.

A bit dirty kitchen at studio apartment, especially walls

Very good hotel

Good Hotel