Alta House Begur

Good, nice place. Have parking

酒店設施新，房間乾淨。前台服務非常好，會提供很多建議！地點適中，離中心走路3分鐘，城堡15分鐘。早餐花樣多和豐富。

What a find, elegant- tasteful- spotless clean. You couldn’t ask for more. It’s so perfect, you almost want to keep it a secret. Hidden gem in town centre, with lovely restaurants and cool coffee shops in walking distance. Definitely more than a 3 star.

The perfect place to relax and enjoy Begur. The place is magical, very quiet, and very close to the center. From the very first moment, they were attentive to us; it was a great success.

We have just returned from a 2 night stay in Begur after disembarking a cruise ship in Barcelona. Begur is an authentic Catalan town with an upmarket feel; it is a real hidden gem. Please be aware that Begur is not a coastal town and we hired a car to visit the stunning local coastline. While in Begur, we stayed at the Alta House Hotel which was outstanding and which we can highly recommend to anyone considering a stay in Begur. The Alta House Hotel is a 3 Star establishment which felt more 4 Star in our opinion. The hotel is centrally located near to the castle, main square and all the other restaurants, bars, tapas, shops etc. We booked a room with a double bed which was fresh, well maintained, spotlessly clean and contemporary. The bed and pillows were comfortable and the air conditioning was very effective as was the complementary WiFi. We pre-booked a parking space at a small additional cost for our hire car and this was a very short walk from the hotel. Breakfast was included in our room rate and was authentic with high quality local ingredients. It was served on a shaded terrace area near the small swimming pool; it felt like a calming oasis which gave us a great start to each day. Service at the Alta House Hotel was exemplary. We were greeted upon arrival by the very able and friendly Angela who told us everything that we needed to know about the hotel, Begur itself and the surrounding areas. Angela is very knowledgeable and kept checking in with us during our stay to ensure all was good. We also enjoyed meeting Qamil who is the Manager and who leads a very professional and well run operation. When arriving for breakfast, we were asked for our room number and this was a trigger for our bedroom to be immediately serviced. The hotel also has a roof top bar and, upon arrival, we were invited for a complementary cocktail at this venue. The views from the roof top bar were of the castle, town and the coastline; they were both dramatic and scenic. We thoroughly enjoyed this venue and became a repeat customer. Thank you Angela, Qamil and all your colleagues at the Alta House Hotel. Our stay was a special one which we will remember for many years!

I was really looking forward to my stay here, but unfortunately it was disappointing from start to finish. We stayed in one of their apartments and the biggest issue was the constant loud construction directly above our room. From morning through late afternoon, we had to deal with drilling, banging, and noise that made it impossible to relax or enjoy the space. When I raised concerns, there was no effort to accommodate us as guests, no offer to move rooms, no alternative, and no gesture of customer service. Instead, we were simply told we just had to deal with it. When I raised concerns, the hotel repeatedly ignored my messages. I specifically asked for someone to come speak with us in person, but instead we only received generic responses - again telling us we just had to deal with it. This left us feeling completely dismissed and unsupported as guests On top of that, the room itself lacked even the most basic necessities. There were no garbage bins, no paper towels, and very limited supplies provided. For a hotel at this price point, I expect at least the essentials. I booked this place hoping for a peaceful, relaxing stay in a beautiful area. Instead, I left feeling frustrated, disappointed, and wishing I had chosen another option. Until the hotel makes serious improvements both in communication with guests and in the amenities provided, I would not recommend it

Had the best time at Alta House, could not recommend more! Lovely quiet rooms, perfect location, amazing staff. We will be back!

Had a nice stay at this hotel - good retreat in the centre of begur which is a great town. The hotel is good, but not exceptional - the rooms are very modern, plain and pretty basic, nothing special. Basic things like water not being replenished and fresh glasses not being given each morning, plus the tv not being ‘smart’ so could only watch satellite tv (no option for Netflix, for example). No problems, but not a premium hotel in my opinion. We also payed extra for a room with eterrace - which wasn’t private - it was overlooked by the footpath to lots of other rooms, and didn’t get any sun - it was just a square of concrete, with concrete walls + a small table and 2 chairs. We didn’t therefore want to spend any time out there. The hotel itself had a small but nice pool, but it was quite shaded and right next to tables and chairs so didn’t feel like a place to relax - more a place for a quick plunge to cool down. The breakfast was a bit of a let down too, we stayed for 5 nights and there was no variety at all (same 3 fruits for the salad, same 3 cold meats) so that got boring quite quickly. Fine for a 1 or 2 night stay, but not longer. Note, to reserve parking it costs 8 euros per day - usually 3 euros unreserved in the local public car park, but you have to pay 5 euros to guarantee your space (with the hotel).