Maison du Colombier

Beautiful historic stone tower building in the centre of Beaune with a small bistro bar restaurant downstairs. There rooms/studio/apartments are accessed via a narrow tower stone staircase with a rope. Access is not by a key but with a combination code. The room has a small open plan layout with a mini kitchen bedroom up a a step and en-suite small shower and toilet. Lovely white bedding but don’t expect it to be changed daily it is not serviced so no fresh towels and no one around to ask apart from the restaurant bar staff who some of them aren’t very helpful. One lovely slim young girl who is very helpful but the rest of them are not. We booked dinner one evening which is a set menu with a couple of choices on starter, main course and dessert. It’s a very cosy atmosphere and tastefully decorated. Nonetheless the food was very good but simple and one of the waitresses was most unhelpful, grumpy and tried to charge us for things that we hadn’t even had. The wine list is extensive and impressive as you would expect from Beaune. My main criticism is they only gave us 2 very small bath towels and one small hand towel for 3 nights I would expect the towels to be changed daily as I noticed clearly someone had been in during the day whilst we were out to replace the tissues in the bathroom but they didn’t make the bed or change the towels. I Asked for an extra small towel yesterday and was given another bath towel by a waiter which I noticed someone had removed today but left the dirty towels! That is very odd. The pavements outside were being cleaned by a member Of staff when we returned one afternoon. We had to endure the noise of the machine and no apology was made when we were trying to reach our apartments without slipping or getting sprayed or for the noise factor. The apartments could be excellent if they paid more attention to detail.

We stayed here for 2 nights which was booked via ***********. it's in a great location and the lady we dealt with was very helpful. Positives 1.Location 2.Staff friendliness/helpfulness 3.Good size room 4.Aircon works well and isn't loud on low night time setting 5. Comfortable bed 6. Loccitane toiletries Negatives/improvements 1. Would be good to have an iron in the room 2. Noisy when the restaurant down stairs is open 3. Parking isn't that close by. We paid as wasn't sure where the free parking was 4. Very steep castle like stairs, pretty but not great for anyone with heavy luggage

We were so looking forward to our stay, and the location was beautiful and all seemed ideal, but unfortunately i have never experienced such rudeness from staff (or perhaps she was the owner?). A woman burst into our room without knocking, shouted at my wife that her tan (water based so comes out when washed) was on the sheets and then slammed the door as she left without any courtesy of a conversation. Not to mention the fact that our room was above a private party on the first night, where we got no sleep for hearing every single word, and below the room of a couple of mature ‘lovers’ who (whilst deserving a round of applause for effort) shared with us every moment of their experiences. Whilst we long to return to Beaune, we shall be seeking far better accommodation having been so disappointed that we left a day early.

D'autres commentateurs nous ont précédé dans plusieurs éléments que nous voulions mettre en évidence. D'abord, sur le parking: il faut se diriger de préférence vers "République" ou le petit périphérique, où il est gratuit, plutôt que dans la rue, où il se révèle horriblement cher. Ensuite, sur la difficulté d'accès des chambres en hauteur, vu la configuration des lieux (un escalier historique en colimaçon, joli tout plein, mais plus guère adapté aux temps modernes). On ajouterait qu'il faut faire attention à sa tête vu certaines poutres. C'est la loi du genre, cependant. Enfin, sur le risque qu'il peut y avoir à une certaine ambiance (pour certains, c'est même ce qui se cherche) à des heures tardives. Autant le savoir. Par contre, d'autres commentateurs se sont exprimés sur des éléments que nous n'avons pas rencontrés. Ainsi, nul problème avec le ménage (même si nous ne sommes restés qu'un soir), bien au contraire: j'avais oublié mon mobile, et l'on me l'a fort gentiment laissé de côté pour quand je suis revenu. Je suis moins enthousiaste sur l'accueil la veille, mais je crois que l'on était fort occupé par des urgences au téléphone. Ceci peut arriver. Quand au service dans l'établissement en bas, il s'est avéré de bon aloi. Enfin, l'emplacement est, il faut le souligner, assez idéal pour la découverte de Beaune. Peut-on encore rajouter quelque chose d'original alors? Il y a l'airco, dont le mécanisme est aussi difficile d'accès que cryptique pour le non-initié. Un peu d'explications, fût-ce dans la farde de la chambre, n'auraient pas été superflues. Il y a la très belle salle de bains, très réussie, dans de belles tonalités. Mais aussi, et c'est étonnant que personne n'en parle, un mécanisme de sécurisation étrange. Un code en quatre chiffres peut-il vraiment remplacer une clef? Demandez à un expert informatique... Allez, au final, c'est très bien quand même.