Candlewood Suites Beaumont

Not a good place to stay. Room smelled, soap dispenser in the shower was empty, only one wash cloth, opened bottle of lotion on the nightstand, no soap in the bathroom to wash hands, no forks in the silverware drawer, white paint splatter on the refrigerator and floor. There was a used coffee filter in the coffee maker.

Top Rated??? You have got to be kidding. The only positive was the girl at the front desk was very nice. The exterior of the hotel looks fine but as soon as you walk in you will realize it’s very dated. Walking to the room I noticed how dirty and dented the room doors were but when we walked in the room you could see how dated the place was. The smell of stale and old was immediate. I actually told my husband I will gladly leave and lose the money for the room. In the bathroom long black hairs were all over the tub. The light fixture, shower and sink all had rust on them. The toilet only barely flushed and you had to hold the handle down hard to get that to happen. I could go on but I am leaving this place in the rear view. Honestly IHG a should be embarrassed to have this place in its group. If the place was $35-50 I would have known and expected what we found, but it was $135, the same price as the other actually decent hotels in the area. Stay Away!!

I would like to thank Tonisna, Tamesha and Shikira for the great customer service and getting me in quicker than expected it’s greatly appreciated!! Now I can get rest before a long exhausting shift!