Occidental Caribe - All Inclusive

Отель старенький, персонал великолепный, океан шикарный, еда вкусная. Из минусов - номер нуждается в ремонте.

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The grounds of this hotel are gorgeous and beautiful. Very well kept and maintained. Tons of chairs at the beach and pool area. The pools were very nice and the beach wasn’t a far walk from the pools. However, the restaurant policy was not good. This is in part because upon arrival, we went to make reservations for the restaurants and were told that being we were there for 6 days we were only allowed 2 restaurant reservations, which is NOT stated on their website or on Orbitz. They wanted us to eat the buffet every night. If we had known this, we wouldn’t have booked this place just on that principle alone. Also, to get a reservation you needed to wake up at 7am and then guest services said all restaurants were booked anyway and were put on a waiting list and needed to check back at 2pm, 3pm and 6pm to see if there were any “cancellations”. This was our vacation, we shouldn’t have had to wake up at 7am every day to see if we could eat in a restaurant and then check back 2-3 times a day. Every single day. This policy was ******* and all staff said this was the occidental caribe’s policy, but I never found this policy on the website and they couldn’t provide it in written form. So, if you don’t mind eating buffet every night then this hotel was for you.

The staff makes a face when you ask them something, they dint want to help you. The rooms had little air conditioner that barely worked. The water of the showers didnt have enough pressure. The buffet didn’t have a lot of variety of foods and it was the same thing over and over again, plus the floor in the buffet is really slippery that my grandma fell and broke her wrist and the hotel didnt want to be responsible for the hospital bill as a courtesy! I went to punta cana last year to a different hotel and it was amazing! Nothing compared to this one, i would never go back there.

This was our Honeymoon vacation, we stayed for 7 days and it was great. Lots of questionable reviews but in our Premium Suite it was spotless and excellent AC. Food was ok and always had plenty to eat, only thing is the quality is sometimes lower depending on the night/culture of the food that evening (always an excellent pizzeria available with no reservation needed). This resort has the best beach I have seen anywhere in Punta Cana, minimal to no rocks and clean blue water. Don't let the bad reviews scare you away, our experience could not have been better traveling to the Dominican Republic. Friendly staff that always makes sure you have a full drink, English was pretty tough to come by but always can get our point across. Bring plenty of American bills when you travel here, they go much further than pesos. Honest review was at least 8.5/10

This resort is beautiful, CLEAN, well kept and maintained. Rooms smell great, bed and pillows amazing and loved my little balcony. People/staff were awesome, shows and entertainment were good and it was an overall wonderful time. Game room could use some updating and attention but that is a minor detail. Pools are huge and spacious, music was enjoyable and if you want chill and quiet vibe, go the other pool that was more for families. Beach and pool had plenty of chairs… I would definitely go back!