Lone Pine, Penang, a Tribute Portfolio Resort

It was almost a perfect hotel for me and my family and I would definitely recommend it to everyone. So although the hotel location is about half an hour’s drive from town but we were looking for a beachfront hotel as such we knew beforehand about the distance and planned our journey accordingly. The room given has a balcony with sea view and big enough for us and our daughter to stay. Also, the minibar was free. However, there’s nothing much to watch on their TV even though the screen was big. There was a good amount of choices for the breakfast spread but the restaurant area was a small confined space. We chose not to sit outside because there were birds and cats which may come snatch the food. As for the beach, there is a direct access using the small gates to the beach. The beach is not big but just enough for us and let my kid play with the sand for the first time. It was also shaded from all the big trees. Right outside, there are various water jet skis and cruise operators and also massage services.

I’ve stayed at Lone Pine a few times and always enjoyed the experience, but this trip was a bit disappointing. The room arrangement wasn’t smooth — my first room had a constant clicking sound, so I had to change rooms. Even though I booked earlier, the replacement room still didn’t feel like a good arrangement. Breakfast also fell short of expectations. The variety was very limited, and both coffee machines ran out of coffee beans before 9am, so they couldn’t be used. At the egg station, I requested two hard-boiled eggs, but instead of preparing them, I was told to take the ones from the nasi lemak section. Overall, the breakfast service really needs improvement. I also went for the Elite Hour for drinks and snacks, but the snack selection was honestly quite awful and extremely limited. It didn’t match the standard I expected from Lone Pine. I hope the hotel can look into these details, as Lone Pine is a lovely place and I truly hope to see the experience return to the quality I used to enjoy.

One of the best hotels in Batu Feringgi. The hotel room very spacious. And the view very nice. 216 & 218