Harper Premier Nagoya Batam

Great new hotel. Lovely and pleasant service by staff including front desk, housekeeping and breakfast restaurant. Only issue is the only 2 lifts servicing 210 rooms 18 floors. Can be challenging during morning checkout with guests proceeding for breakfast.

I have booked 2 rooms and the check-in time is 3pm, but only manage to get 1 room by 3pm, but the other room by 5pm. The room found big leak from aircon and heater is not working the next day. I try to get help from reception immediately, but nobody turn out. So I had no choice to look for cleaner whose doing cleaning at the same floor. And the problem only fixed after 3 hours repair. Feel really disappointed on this recommended hotel from trip.com.

The hotel is relatively new and it's located in the center of Batam. It's surrounding are good as many food courts and massage center with reasonable price. There are nearby Aston hotel and fave Batam hotel. The area quite happening at night The hotel has many facilities and the breakfasts are good A 5 star hotel

The room was cosy and very clean. The bathroom was also sized nicely. Location wise, there were quite a number of food stalls very bear the hotel and quite near to Nagoya Hill Shopping Mall. That said, the breakfast area can be considered abit small. It showed during the Deepavali weekend where odd and even numbered rooms were given different time slots for breakfast. The kitchen seened unable to cope with the mounting number of guests as there were instances the replenishment took a longer time. However, overall, my stay at the hotel was a good one!

Very convenient location first time went batam and a food court just ground floor at hotel. Lot of choices at food court below

The hotel is quite new and clean, surrounding with shops and restaurants