CBH The Cavendish Hotel at Baslow

難忘的記憶，老錢風，可惜的是趕上大風大雨，呆在他們温馨的小酒吧！米其林餐廳很高端！床的體感很棒！

Poor service - nobody replied to my email before arrival. Staff are under trained. Hotel closed public bar for a private function and was clearly over stretched - I waited 45 minutes for a drink. I expressed disappointment on the experience when checking out and was promised the manager would call or email. He never did - 3 weeks have passed. Lovely environment. Good food. Fundamentally overpriced and lacklustre service. Almost a very good hotel but distinctly average at best. I cannot recommend it based on service and price.

We wanted to spend a couple of days exploring Chatsworth and so where better to stay than in an hotel on the estate? The hotel is in a lovely setting, with fabulous views. However, we had booked the Townhouse Suite at almost £500 per night b&b, thinking it would have great views and peace and quiet. The space inside is fine - two floors with a sitting area and a large bedroom. However, the suite overlooks a car park - so much for being in the heart of Chatsworth! What's more, it's next to the large bin area for the restaurant. And on the first morning of our stay we were woken by the bin lorries collecting the rubbish bang outside our windows. And then, when we wanted to leave the suite for breakfast, another bin lorry turned up and completely blocked the exit to the suite - meaning we were trapped inside. Thank goodness there was no fire or emergency. The Townhouse Suite is also facing the main road and we were awake from 4am each morning listening to lorries thunder down the hill. We did ask if we could move to a quieter room with a view, but the reception staff said the hotel was fully booked. We ate in the Gallery restaurant on the first evening. This started well - the amuse bouche, brioche and starters were excellent. However, the waiter opened the red wine we'd ordered and asked if I'd like to try it just as we were enjoying a glass of champagne. Erm, no thanks. Then when the mains arrived my main course (beef in a vanilla and peppercorn sauce) had so much vanilla in it that it tasked like a pudding, it was so sweet. I think there were seven tables in total occupied in the room, and I heard two other people complain to the waiter about this. He just remarked that 'that's the vanilla' rather than taking them seriously. When the starters and mains were delivered the waiter gave a detailed description of the food - exactly as we'd read on the menu - while the food went cold. However, when we ordered the cheese it was just placed on the table with no explanation as to what the cheeses were. The lady on the table behind us had the same issue and asked what they were only to be told in an offhand way 'Red Leicester, cheddar, traditional blue'. The breakfast was good, and on the second night we ate in the more relaxed Garden restaurant, which had much friendlier service. So, overall, the hotel is in a fabulous location, but be careful which room you book, and what you order in the restaurant.

Whilst walking in baslow, we noticed the Cavendish from the field we walking through. Stopped for a couple of glasses of prosecco and a pork pie. The staff were polite and chatty, with good service. Yes it's a hotel, so not cheap but the views were stunning Recommended.

We booked dinner with friends in the Gallery restaurant. Staff did not know what the dishes were and were unaware of allergies. The menu is limited so you would expect the staff to know. We also found the staff defensive when we suggested some of the sauces would be best served on the side. Overall it was disappointing and expensive.