Gastnutzer
31. Januar 2023
Stayed for 2 nights whilst visiting the region for our wedding anniversary. Whilst I read mixed reviews on TripAdvisor, decided to book anyway as it appeared to be the nicest hotel in the region, and when it's also the most expensive, it has to be the best, right? How wrong we were.... Firstly, the room was not clean at all..... in a world that is just recovering from a pandemic, you would think every measure was taken to reassure guests. Most places I have stayed at recently have a little card saying something along the lines of "sanitized for your protection" and have covid safe measures in place....but not here....not even a bottle of sanitizer at reception. The room itself was filthy - the windows looked like they had not been cleaned in at least 6 months, and had a layer of dirt all over them making it difficult to enjoy the ocean view. All the surfaces had barely been wiped, and had grease streaks all over the benchtops, then all the walls had marks and handprints on them. The floor was filthy and our shoe stuck to the floor as you walked on the tiles. The room had a musty smell, and doors were left open by housekeeping to let the seabreeze in. Next, the layout - very akward! Every room is a triangle, and with every piece of furniture being a square of rectangle like bed, bedside, coffee table, couch, tv unit etc....it makes for very strange placement in the room.....just did not feel right at all. Also, the beds are only double - whilst I am sure this is in the fineprint, most 4-5 star places that I have stayed at have at least a queen if not king bed. Probably all that can fit in the akward size rooms. The fittings and furnishings also were also in poor repair.....for example there was a coverplate on the entry door that fell off every time it was open or closed. The striker was loose, and the door was akward to open. The tiles had dirty grout, and the mirrors were worse for wear with some of the reflective backing coming off near the edges. The drains were filthy and the shower head was barely a trickle. Overall, the rooms need tome TLC. The place has the makings of a nice place in a good location, walking distance to the foreshore and restaurants, but definitely let down by the way the rooms are kept and setup. At $240 a night, definitely overpriced for what your getting, and have stayed at mush nicer for much cheaper. Would definitely NOT stay again and would NOT recommend.
Übersetzen