Charnwood Arms

Stayed twice now,excellent rooms. Comfortable bed,everything one needs for a stay. Warm,clean,quiet. Excellent shower.,storage space,if they don't have it then you don't need. Polite helpful lady (Jackie) on reception. I'll use often as I really enjoyed my time there. Flynn.

We decided to try the family offer over Easter which worked out great. The staff were great when trying to work out how to put it through the till as the offer had lots of elements to it! Normally I would use the app to order as it is so simple. I cannot tell you how nice the staff were with my children and helpful showing us where the cutlery and condiments were.

Awful place. Avoid at all costs. I wouldn’t stay here if you paid me. The manager clearly had a dislike for hard working people. Rude staff and just a completely unpleasant place. 1 star is too good for this place. Awful. I can only assume the supplies get delivered by drone being as no right minded hgv driver would go near the place.

Lovely afternoon with close friends, made even better by the lovely food. The Mediterranean sea bass was so tasty and and an absolute bargain at £10. The first time I have seen baked Alaska on a menu and it worked well. With so much choice on the menu there'll be something for everyone. We'll be back!

We have stayed at the Charnwood many times and had a group booking again for June this year but plans changed and the booking had to be reorganised. Jackie has been super helpful with this, even when I got card numbers wrong. We will continue to use the Charnwood in the future whenever staying in that area. We love the little chalets and the food and service are always good.

It must be at least my fifth visit to this hotel. I've always had a pleasant stay, but unfortunately, the hotel section has gone downhill. Firsty the carpark is so damaged pot holes etc I damaged my car which is quite low. Check-in is in the pub and had to wait a long time to be seen. The room was clean. However, we were woken more than 7 times by a radiator in the room that would randomly grumble. Very loud indeed. If you got out of bed and tapped it, it stopped. Definitely needs looking at. The food in pub however was very nice indeed. However, a glass of processco should be a glass flute, in my opinion, and not half a flute?? When I questioned this, they said you only get 125ml