Aparthotel Augusta

Wir waren für zwei Tage in Barcelona und haben uns für dieses Hotel entschieden. Es ist sehr gemütlich und auch eine ausgezeichnete Option für einen längeren Aufenthalt, da es über eine Küche mit allem verfügt, was man braucht. Die Lage ist ausgezeichnet, in der Nähe von U-Bahnen und einer super schönen Gegend.

The name of this property is a total misnomer. In reality it is a fairly new block with two nice restaurants and a reception area on the ground floor and 30 apartments of various sizes on eight floors. It is not a Hotel. The pluses.. We had a two bedroom apartment which was very spacious and on the fourth floor, which meant that when necessary I could use the stairs to get out of the hotel. I would not want to be higher up the building as having one small lift could and did mean a very long wait for the lift to arrive. The block ( note I do not use the word hotel ever) is very well situated to tubes/ buses and restaurants. All the staff we met with were charming . Even if they did not have the answers I wanted !! Serviced apartment suggests some level of cleaning. But at this block, they rush into the apartment empty the bin under the kitchen sink, maybe change a couple of towels and rush away. On one occasion the toilet did not get cleaned and as they do not supply a toilet brush ... It stayed dirty. Yuck . and we did not get any clean sheets during the time we stayed !! There is no dishwasher, so you have to try and do your own washing up without a drying rack or a tea towel to dry up with. very tricky logistics and signing that I was responsible for the cost of all breakages meant being very careful !! Be warned !!!! Check out procedure requires you to clean the apartment, and leave everything washed up and all the garbage removed by us to the rubbish bins in the street !! this is a first for me anywhere in the world. Walking through reception with a garbage bag is definitely not a repeatable experience. We were told that the apartment has to be individually checked by a manager before you get your 100 Euros deposit refunded. as a result we changed our travel plans for the departure date to allow enough time to do all of the above. As I anticipated this could be a very time consuming process. The lift process alone added many minutes to the check out procedure !! We actually missed our train out of Barcelona because we had not allowed enough time to check out. We had only one very hard sofa bed / and a table and four chairs in the lounge. In one bedroom there was a chair. In the master bedroom there was no chair and all the fittings were there on the wall for a TV ..but no TV !! Kitchen was just about adequate, although you really needed a manual to get the induction cooker to work and I gave up on the microwave !!. Not having a corkscrew supplied in a kitchen in Spain seemed weird !! The air-conditioning / heating thermostat had a mind of its own and regulating the temperature in the apartment was a task in itself.. The ceiling lighting through out was stark to say the least. HORRID !! Really harsh ceiling lights everywhere which were blindingly bright at night time. And there were no other lights at all.....Thank heavens for a smart phone with a torch, as if you put the ceiling lights on in the middle of the n