Aparthotel Augusta

兩室一廳的套房，一個單人床一間，一個雙人床一間，非常適合家庭三人出行。設施完善，交通方便，性價比高

Im Apartment mit Kochnische und Kühlschrank, sehr hell und sauber. Reinigung jeden Morgen. Günstige Lage für U-Bahn und Busse. Im Hotelrestaurant gibt es eine kleine Ermäßigung für diejenigen, die in den Apartments übernachten. Bei der Ankunft ist eine Kaution in Höhe von 100 Euro in bar oder per Karte zu hinterlegen. ich empfehle

Wir waren für zwei Tage in Barcelona und haben uns für dieses Hotel entschieden. Es ist sehr gemütlich und auch eine ausgezeichnete Option für einen längeren Aufenthalt, da es über eine Küche mit allem verfügt, was man braucht. Die Lage ist ausgezeichnet, in der Nähe von U-Bahnen und einer super schönen Gegend.

So I'll start with the positives: - Front desk staff are lovely and helpful for the mostpart -The rooms are spacious and clean. The shower was also lovely, with good water pressure. -The Aparthotel is well located (in Gracia, which is a lovely, peaceful neighbourhood). Now the rest: On arrival, in addition to the room cost, we were asked to leave an 100 euro deposit for potential damages to our department. This seemed absurd for the type of establishment... the only other time I've needed to do this was for short term rentals. But, not the fault of the staff, so we paid it knowing we always leave places as we find them. Now, I always ensure a place is tidy at the end of my stay, doing washing up and ensuring to bin any waste. However, 'Leaving the place as you find it' in this case literally means that you have to take the trash out yourself (to a bin outside the hotel) at the end of the stay. This was my first experience of having to do this in a hotel. A hotel that we had paid considerable money to stay in... This felt very off. Throughout the stay, a few things stuck out. The lack of toaster (which I had come to expect, having stayed in apart hotels throughout Europe), which meant we had to prepare our toast in a frying pan... akin to a camping trip. Being called down by the front desk to collect a delivery that wasn't ours (despite assuring the member of staff that we had not ordered anything). The Wifi was not good either. The strength of signal would vary between rooms within our apartment, and sometimes drop completely. Housekeeping also took it upon themselves to dispose of a bag of our groceries, which had been left in a cupboard. Not next to the bin, which I could have understood. I still don't know how this happened, and front of desk staff were not able to discern any more (however we were offered complementary breakfast by way of apology, which we appreciated). The breakfast, however, was underwhelming. A small selection of pastries and a frittata, not the continental selection that had been advertised... We got our 100 euros back, and suffice to say I think this will be our final stay in this strange Aparthotel.

1、早餐：非常差，种类少、水果肉类都不新鲜。 2、温度：空调很差，冬季室内气温很寒冷，而且员工拒绝我们提供额外被子的请求。 3、噪音：临街的房间噪音很大，外面车辆的声音让人难以入睡。 4、服务：大部分员工几乎没有笑容，并不友善。 一位前台（中年女性）态度非常差，当提出早餐种类少时，她说这就是巴塞罗那，巴塞罗那就是这样。而且无任何理由拒绝我们退订后面几天的早餐，并且说你随便在哪里给酒店差评，她无所谓。 5、条款：交房前要求客人自己将垃圾带走，否则扣除50欧元的清洁服务费。原文为： “Entrega del apartamento A la salida del apartamento, y antes del retorno de llaves, deberá asegurarse que el apartamento se entrega en las mismas condiciones en que se recibió: ningún objeto roto, dañado o extraviado, cocina recogida y sin basura (que habrá sido depositada en los contenedores públicos de la calle). En el momento de la salida, un miembro de nuestro equipo comprobará el estado del apartamento y autorizará la devolución de la fianza si procede (esto puede tardar hasta 7 días después del check out). Si el apartamento no se entrega en buenas condiciones puede haber una penalización de 50€ por el servicio de limpieza.”