Gastnutzer
3. September 2024
We recently returned from a wonderful stay at Sun Bunyola. The property is just exceptional, and the rooms are beautifully appointed, nicely sized. and in perfect condition. The vibe here is wonderful- elegant and refined, but not stuffy. The staff was incredibly helpful and professional-- housekeeping was efficient and paid attention to detail, and both the food and the service at La Terassa was terrific. While we did enjoy several meals off the property, we found the food at La Terrassa to be better than most meals out, with a lot of variety on the menu. The pool was beautiful, with incredible views! We are very happy we chose this hotel after seeing several other properties during our stay in Mallorca, and I'd absolutely choose to stay here again over any other hotel on the island. No place is perfect, so in terms of constructive criticism (which I would stress is relatively minor in the scheme of things), I would offer a few observations. First, the gym is tiny to almost non-existent-- we fully understand and appreciate that approvals for building were very difficult to get given the historic nature of this property, but it seems like alternatives for a gym of some size should be explored. Additionally, we had to do a lot more legwork to make plans for daily excursions and dinners than we've had to do elsewhere. There is not a dedicated concierge, and while the front desk was helpful, advice was more reactive than proactive, and we found we had to follow up over email multiple times to stay on top of pending reservations and questions.
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