Elwin1992
21. Februar 2025
My stay at De Lux Bangkok Hotel was generally acceptable, but there were some issues that should be improved
Pros:
✔ Convenient location with easy access to attractions and transportation.
✔ Friendly and responsive staff who promptly addressed concerns.
✔ Affordable pricing, making it a good option for budget travelers.
Cons:
❌ The first room I checked into had small cockroaches and an unpleasant odor, which affected my experience. Fortunately, after reporting the issue, the hotel promptly changed my room. The new room was much cleaner
❌ However, the bathroom in the new room was outdated—the showerhead was worn out, the water pressure was weak and inconsistent, and the hot water supply was unstable
❌ The floor drain in the bathroom was clogged, but after informing the staff, they resolved the issue quickly, which I appreciate
❌ The booking page mentioned that the Superior Double Room category includes “Some Rooms Have Windows.” However, when I requested a windowed room at check-in, the front desk informed me that all Superior Double Rooms do not have windows. This misleading information could be disappointing for guests expecting otherwise
Overall, De Lux Bangkok Hotel provides decent value for budget travelers, with good customer service. While some issues arose, the staff’s quick response was commendable. Improvements in room cleanliness, bathroom facilities, and accurate room descriptions would make this hotel a much better choice for future visitors
⭐⭐⭐ 3/5 – Average stay with good service but room for improvement.
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