Lemon Tree Hotel Whitefield, Bengaluru

I recently booked a one-day stay at a hotel with friends to celebrate my friend’s birthday. In advance, I had requested simple decorations for the room, which the hotel staff confirmed. However, upon arrival, it was clear that something had gone wrong. The staff seemed clueless about the arrangement, and our room was devoid of any decorations. When I approached the front desk to inquire about the situation, they initially stalled and then asked me to wait in the lobby while they hastily prepared the room. Frustrated, I declined their offer and decided to call Manish, the person I had previously spoken to about the decorations. To his credit, Manish acknowledged the mistake and offered compensation. Unfortunately, our evening plans were already in motion, so we declined the offer. To make matters worse, despite booking a room for three people, there was no extra mattress provided. We were assured that it would be placed in the room later that night, but it never materialized. Disheartened by the lack of hospitality, I chose not to call the front desk again and checked out the next morning. Overall, my stay left me feeling unwelcome and disappointed. The hotel staff needs better training in basic guest services to ensure a more pleasant experience for future guests.

The service was very excellent and supportive. They are doing a fantastic service there . Nice accomodation. Thank you for your service and thank you to the whole team- Special thanks to the Department of security service - Naveen Mukmodul Thank you!

It is one of the best hotel with great ambiance.The hotel staffs are really good and also the house keeping staffs.In the reception Anil will guide you with all the formalities.When it comes to food section, Basona does her job with all her heart and shravya has that smiling face to all the customers which make your day charm.Pitabas always served me egg cheese omlet whenever asked for. Ansari was also doing great with his job. Thank youuuu so much for the best best 14 days I have ever spent in my life.It is not only about the place but the humble and kind people over there. Lots of loveeee LEMON TREE WHITEFIELD