The Den, Bengaluru

I stayed at The Den the second time for more than 6 weeks. It was like returning to my home again in Bangalore. So glad to see the same old faces with whom I have had already forged good friendships with. The night I arrived at The Den, I realised I was having someone else’s luggage which I mistook as mine. I alerted the front desk after checking in. Ashwani and his team handled the luggage retrieval/exchange very swiftly for me. When I wanted to dine at a restaurant located at Nexus Shantiniketan, Suraj helped by using his Zomato app to book a table for me. When we had to pay our mobile phone bills without an Indian credit card, Pritam would happily pay on our behalf and we paid him in cash. When our company needed a place to host dinner/meetings, The Den would always oblige to do its best to accommodate, even agreed to assist with guests’ special diets/requirements. Nothing was impossible for them at the eleventh hour. Guests loved Chef Vineeth’s spicy grilled fish on banana leaves that were so delicious that they requested for the same menu at the second meeting. Rooms were set up in tiptop condition with place cards, writing materials, lots of bottled water and snacks. Kudos to banquet’s Vijay & the team’s commitment. The food at The Creek was always good and we set that as the benchmark against all our food choices in Bangalore. Always loved to see what was their Sunday brunch cuisine. Desserts were always aplenty…most of them were creatively made & served. We didn’t even want to spoil their artistic looks. Concierge team was always ready for last minute car rides for me, even helping me charged my dongles all the time. Monkey face (towel) - was one thing I couldn’t forget. I had it hung next to my bed as it cheered me up everyday. That was made by the charming young *** I called Mr Bharat from housekeeping. He would always ensure I had lots of drinking water in my room. I didn’t have to say anything to him, he wound check & ensure all was fine for me. His next challenge I gave to him was to make an elephant towel. Chefs Lokin was always passionate about cooking Chinese or Asian foods for us. Chef Prabil as usual, touted his Kerbabs & beef & chicken steaks. Chef Vineeth even baked a Turkey and a brownie cake for me to bring to a church party. I appreciate the team of chefs in the kitchen who tirelessly made great buffet spreads for their patrons and they never failed to entertain our requests. Days before Christmas, the entire hotel sprung up in a festive mood. They decorated every corner of the hotel. Loved the gingerbread house, gingerbreads were pieced together one by one. Every in-house guest was invited to witness the light-up of their tall and beautiful Christmas tree at the hotel entrance, ***** with The Den’s own team of hotel staff bursting their vocals with joy and pride when they sang the Christmas carols. Each of us was given a delicious plum cake. We had a fun night out at the cocktail party in The Nest (bar) wh

The room was nice and has a different design, washroom was good, and the food was also fresh and well cooked, Sandipa has a lovely smile and took good care of us, the bed in room was very comfortable and the ambience of the hotel is very nice and the washrooms outside the hotel are also exquisite

I stayed for 5 nights in March 2025 and was on a business trip with a tight schedule each day. While I do like the rooms, specially corner room, and built style of the hotel there were a few things that really upset me each and every day, mostly related to the service at breakfast. While there are a number of staff around, they lack significantly in attention to details at the guests table. I typically waited about 5 to 10 min after seated until I got my first little cup of coffee because no none was paying attention or forgot my request. Then they take the cup away (???) and return after 5 min. I drink the cup in 3 min, then I wait another 10 while I try to get the attention of the staff. Typically my time was up after the first cup of coffee and needed to leave. While there are water glasses on the table, not a single time I was asked whether I want some water. The staff behind the buffet however is very friendly and helpful and makes an effort to describe the foods if you ask. Second topic is the friendliness of the staff at checkout. Smile? No chance. Asking how the stay was? Nope. And when I paid while the card machine asked EUR or Rupie the staff took it away from me saying they only accept EUR. This is a big deal and really pissed me off since this means you are forced to pay their fee! For the record, I arrived in Bangalore coming from Tainan and staid at the Shangri La Far Eastern there, also 5 star. Different class all together, , may be The Den should sent some of their managers to check this out. There is a lot of room for improvement in the detail at The Den.

The Den hotel offers a driver service that we used for a brief tour in Bangalore. Sourab Kumar drove us smoothly through the chaotic traffic of Bangalore stopping at the Palace, the commercial street for shopping and at Shang Palace at the Shangri La hotel to have dinner. It was a great experience!

Really Thanking Sukhdev for his generous help on the room services! Great hotel to be at. I got upgraded as I had already stayed here previously. I am looking to come back soon in a few months time. I have become a fan of staying at The Den Bangalore.

Stayed here for business trip and received many great services from the staffs. Thanks to Sumon from Concierge team who assist us throughout the stay and make all the transports appointment easy to mobilize to/from our office! Keep up the great works!