Moxy Banff

stayed at this wonderful hotel in banff.. the location was very near the city center.. new and clean

We really enjoyed our stay here. The bar at reception was a lot of fun. The cocktails were amazing value. The little restaurant was quirky. The outside area we didn't really explore but that looked fun too! I liked the layout of the room. It was modern and clean. But - and there is a but - the bathroom set up is peculiar! Due to the clear glass, there is no privacy. It meant that my friend and myself barely spent any time showering or going to the loo as didn't want to be on show. I imagine they save a fortune on water bills but for the money being paid, it is bad value for the guest. So we had to switch off the lights in the bathroom to do anything. And that is not normal! I was perplexed. What the designers were thinking. So odd! There is no world where friends readily opt to go to the loo in front of each other. Who is the target market here? I am still scratching my head. Not even long-time married couples would opt for this. I can't think of anything worse. When I mentioned it at reception on checking-out I got a bit of word salad about the design being in keeping with the hotel ethos blah blah blah. Hilarious. What nonsense! Clearly, I am not the only one as they said the hotel is doing something about it. Good! Utterly ridiculous. But, aside from that, the hotel is fun, the decor is witty and it's in a good location.

The Moxy provided us a great stay. The staff were friendly and helpful. The room was very nice (a little dark but that was not a problem). We ordered breakfast and dinner and both were very good. The hot tub was excellent, didn't use the pool-both had just been repaired. We are Marriott people and this was our first stay in a Moxy. Not like any of their other properties and we loved it. The design of the hotel is modern/contemporary-chic. Everything about the lobby area is tastefully done and the rooms have a unique design-which we liked very much.

This is a new hotel opened in April 2024. We love the Moxy brand and were excited to stay here on the site of the historic Voyager Inn. I am Ambassador Elite status and got a great upgrade to a large corner room. Just so much space ! I meet the hotel manager (Sudeep) and he sent a love gift of flower to our room for my wife with a 2025 Rockies Calendar for myself. The other staff were all great and everyone had a "yes I can sort that attitude". Alex on the bar was really excellent and totally committed to the Moxy brand. The location is a small walk to the centre of Banff (say 15min) but multiple restaurants and bars are on-route. Closest is ＜3min away. If you are a loyal Marriott travelling and you have never tried a Moxy then give it a try? A big thanks to the whole Banff Moxy team for a great stay

Really cool room layout and design. Very friendly staff. Loved the gym, pool and hot tub. Parking is avail for about $20CAD a day but there is free street parking right out back. Food was pretty good - I highly recommend the brisket poutine. Only downside - No real Marriott elite benefits as it is a "resort" property.

This message is more about Justin who works there . He is amazing and was so super helpful ! I wish he worked at every hotel we stayed at 🙏 staff was great room was great , location great . Only thing is I wish the shower got hotter 🤷‍♀️. Coffee in lobby was delish too

A long walk from the town, bus service also available. Basic rooms, takes a bit of time to get used to it be lack of decor and open format with exposed ceilings. Room size is ok, has no wardrobe, but only hangers. Wi-Fi is good, the front office lively. Offers a semblance of a breakfast in the mornings. Staff is helpful

We stayed on points so I can't complain about the price, but I would not stay here again if I had to pay. There is no storage in the room (closet or dresser) so you have to live out of your suitcase for the week. You could either have hot water or water pressure in the shower, not both, and the bathroom had a glass door with no soundproofing so hopefully you know your travel companions well:) The staff was great however, and the lobby/bar area was very fun.

This was the perfect hotel to stay in especially with friends. We knew it was going to be nice but we didn't know that it could exceed our expectations in terms of comfort and entertainment. The hot tub and the pool was also perfect. The food was also really good for its price.