Gastnutzer
8. September 2024
We requested ground floor room, explaining I had recent ankle surgery and could not manage stairs. Originally booked July, but we were unwell, and next availability was late August, which was ok. We arrived to find the ground floor room involved walking outside round 2and a half sides of the building to access. Difficult with my walking, would have been much worse 7 weeks earlier when I was still using crutches! We had not been told this was the situation of the room when booking. The "accessable" shower was certainly accessable, but extremely slippery, as was the bathroom floor. Apart from that, the food was excellent, as were the young staff serving in the restaurant, and we did have a nice weekend. Management should inform guests with disability of the room situation, and should really deal with the shower and floor surfaces, which were very dangerous.
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