Yan's House Hotel

Great hotel if just doing a night or two in Bali next door to discovery shopping centre and close to airport. Great large rooms and nice chocolates also.

A nice homey place for family, good service for breakfast with friendly ladies and gentlemen. The hotel is located just right in kuta where we can walk to the beach and find variety of food

I stayed in this hotel last year and it was much better! My room had a shabby look, the bed linen and towels were worn out. My room was supposed to have a pool view but instead there was a wall view! So it was dark in my room. The staff was nice but when I extended my stay, I asked for a room with the good view but they gave me the same wall view! The breakfast was good. Once I ordered chicken quesadilla, in comparison with the last year, the price increased and the size got twice smaller! And I saw a rat in the lobby!!! I would not like to be back, the hotel needs renovation and deratization!

This hotel was been one of the nice one before, but now very lack of maintenance. They given us 1st floor, and the room moldy and not in the nice condition, aircon leaking, need major maintenance and renovation for sure, very sad with the location and the nice theme of the room, but have quite major problem with this.

The location of this hotel is very strategic, infront of the hotel many souvenir shops, cafe and bar. If you want to enjoy the sunset, you can about 5mins to Discovery mall because beach is right behind the mall. This hotel got good design from outside, painted with white and blue, but although built about 7years ago, furniture and the aisle inside looks like old. Staff are friendly and helpful, especially the security guard, they always ready outside the hotel to make sure our vehicle is safe when out from basement. Overall this hotel worth for the price…

First and last impressions are always with the staff, unfortunately in my instance the experience was less than pleasant. The power hungry parking guard shouting orders was a totally unnecessary and could be dealt with so differently for arriving guests. The receptionist obviously hated her job and didn't want to be there, any request was met with objection. Even requesting a 2nd door key was rejected. I was also unlucky to receive a room with really really bad smells from the bathroom, it seemed like the drains were connected directly to the sewage it was that bad. Rm #122. On my 3 day managed to move rooms which was much better, cleaner and no smells. Rm.# 377 The were lots of positive great points during the stay also. The turndown chocolates are a really nice touch. The location is magnificent, on the doorstep of great restaurants, bars and beach across the road. Really enjoyed the ease of access to everything. Breakfast quality was OK, service in the restaurant was excellent, friendly smiling faces. We didn't use the pool, it's quite small, no sun chairs and in the shade most of the day. It was nice to have the option of jumping in a pool but it wasn't that appealing.