Jl. Sunset Road No.98, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaHoteldetails anzeigen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht
Gästebewertungen
3.9/5
Gut
100 Bewertungen
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Verifizierte Bewertungen
Lage4.2
Ausstattung3.8
Service4.0
Sauberkeit3.8
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Negative Bewertungen(15)
Redrabbit
Deluxe Zimmer mit Zugang zum Pool
Aufenthalt im Juli 2022
Familie
36 Bewertungen
3.5/5
Gepostet am 11. Juli 2022
Wir hatten während unseres gesamten Aufenthalts mehrere Probleme, es scheint an Personal zu mangeln. Unser Zimmer war nicht fertig, sie baten uns, mit einem Begrüßungsgetränk zu warten, das nie ankommt. Es dauert so lange, bis sie unser Badetuch liefern, das uns dazu bringt, zweimal anzurufen. Der Kinderpool war etwas dreckig, das Frühstück war immer noch gut mit einigen Auswahlmöglichkeiten, obwohl die Qualität des Essens nicht mehr so gut zu sein scheint wie früher. Das Personal ist jedoch sehr nett und hilfsbereit, sowohl an der Rezeption als auch im Frühstücksrestaurant.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Sehr geehrter _WeChat****, es tut uns leid zu wissen, dass unser Service nicht Ihren Erwartungen entsprach. Um zu erwarten, dass sich in Zukunft wieder dasselbe ereignet, haben wir unseren Kommunikationsprozess in Bezug auf die Erfüllung von Gästeanfragen evaluiert, indem wir zusätzliche Geräte bereitgestellt haben und Nutzung des Begrüßungsgetränk-Gutscheins. Hoffentlich kann dieser Durchbruch unsere Dienstleistungen verbessern.Wir würden uns freuen, wenn wir Sie in den nächsten Ferien wieder begrüßen könnten, natürlich mit einer viel besseren Entwicklung.Herzliche Grüße,Gindo SianturiGeneral Manager
Gastnutzer
Aufenthalt im Apr. 2022
Familie
5 Bewertungen
3.7/5
Gepostet am 17. Mai 2022
Es liegt am Straßenrand, daher ist es nachts laut. Die Anlage ist seit langem außer Kontrolle geraten. Die Landschaft und das Schwimmbad sind wunderbar.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Sehr geehrte/r _NV373284****, Vielen Dank, dass Sie sich die Zeit genommen haben, einen Bericht über Ihre jüngsten Erfahrungen im Golden Tulip Jineng Resort Bali abzugeben. Wir bemerken Ihre Unannehmlichkeiten im Zusammenhang mit dem Lärm. Um die sich wiederholenden Probleme bei Ihrer zukünftigen Reservierung zu überwinden, fügen wir Zimmerpräferenzen etwas abseits der Straße hinzu, damit Sie eine bessere Schlafqualität erhalten. In Bezug auf den Zustand der Einrichtung danken wir Ihnen für Ihre Aufmerksamkeit für das Projekt, an dem wir noch arbeiten. Wir versuchen, ein viel besseres Hotelambiente zu schaffen. Wir freuen uns über Ihr Feedback zu unserer Landschaft und unserem Swimmingpool. Tatsächlich sind diese Merkmale der beste Teil unseres Hotels und die Hauptüberlegung, wenn Gäste im Golden Tulip Jineng Resort Bali übernachten. Nochmals sind wir dankbar, dass Sie uns Ihr Bali-Aufenthaltserlebnis anvertraut haben. Mögen wir Sie in naher Zukunft wieder bei uns begrüßen. Mit freundlichen Grüßen, Gindo Sianturi, Golden Tulip Jineng Resort Bali
nasifah
Suite (Jacuzzi)
Aufenthalt im Nov. 2024
Familie
11 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Nov. 2024
Our room was very nice and we enjoyed our one night stay, however hotel is a bit run down.
Staff were lovely especially the luggage porters, they were great young boys and resolved issues quickly.
We were surprised that our room wasn't ready when we checked in at 10pm but we were happy with the late checkout offered.
Alot of Indian and Chinese at this hotel - the staff said they have agents that recommend the Hotel so bare that in mind.
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leogohcl
Deluxe Zimmer mit Blick auf den Pool
Aufenthalt im Sept. 2024
Pärchen
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 13. Sept. 2024
We got a free upgrade of room! Services r great, staffs always smiles and very helpful and accommodative.
Place is lovely too.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. Thank you so much for your wonderful review! We are thrilled that you enjoyed your free room upgrade and had a positive experience with our services. Our team takes great pride in providing warm and accommodating service, and your kind words mean the world to us. We're also glad that you found the atmosphere of our resort lovely. It was a pleasure having you, and we hope to welcome you back to Golden Tulip Jineng Resort Bali again soon!Warm Regard,Gindo SianturiGeneral Manager
Nico Zulfikar
Deluxe-Zimmer, Stadtblick
Aufenthalt im Sept. 2024
Anderes
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 19. Sept. 2024
n Tulip
Overview:
This is a fairly typical city hotel, great for travelers looking for a family staycation. It's easily accessible from various locations.
Expectations:
I expected a clean hotel with good service, perfect for a quiet stay after the busy high seasons.
Reality:
The "City View" rooms turned out to be quite noisy, located next to a road with constant motorcycle traffic. I stayed in room 546, which was near what seemed like a woodworking factory. The sound of machinery could be heard in the afternoon. The cleanliness could also use some improvement.
Experience:
Overall, things were fine. I’m not usually one to complain about small things, but there are areas where the hotel could improve. For example, the toilet seat was broken (though still usable), and the balcony lamp wasn’t working. What surprised me the most was the hotel charging IDR 15k for each piece of cutlery if you bring in outside food. I’ve never encountered this at any other hotel.
Highlights:
The resort view is nice, especially when you're relaxing in the lounge facing the pool.
Pros:
- Easy to get to from anywhere
- Good price
Cons:
- Noisy rooms
- Charges for cutlery
- Cleanliness needs improvement
Tips:
- Opt for a "Pool View" room instead of a "City View" to avoid noise.
- If you plan on ordering food from outside, bring your own cutlery to avoid extra charges for borrowing plates or utensils.
Prices/Rates:
- Room Rate: 8/10
Ratings:
- Service: 8/10
- Ambiance: 8/10
- Value for Money: 8/10
- Cleanliness: 6/10
- Facilities: 8/10
Overall Rating: 6.6
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. Thank you for taking the time to share such a detailed review of your recent stay with us at Golden Tulip Jineng Resort Bali. We truly appreciate your feedback, as it helps us improve our services and ensure our guests have the best possible experience.We are glad to hear that you enjoyed our resort’s accessible location and found value in our pricing. We’re also pleased that you found the ambiance of our lounge area facing the pool to be a highlight of your stay. However, we are very sorry to hear that some aspects of your stay did not meet your expectations. We sincerely apologize for the noise issues in your room and for the inconvenience caused by the nearby traffic and factory. We also regret the maintenance issues with your toilet seat and balcony lamp. Rest assured, we will address these matters immediately to improve the guest experience. Regarding the charge for cutlery, we understand how this could have been surprising, and we will review our policy to ensure better clarity for our guests moving forward. Thank you for your constructive suggestions, especially recommending the "Pool View" rooms for a quieter stay. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm Regard,Gindo SianturiGeneral Manager
Aziz Yusoff
Deluxe Zimmer mit Blick auf den Pool
Aufenthalt im Febr. 2024
Familie
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 24. Febr. 2024
Best location near the main road, big room with balcony, nice hotel with pool view…. Breakfast great with few selection. Nice good service with some special requests on room deco. Overall outstanding.
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Antwort der Unterkunft: Dear Mr. Aziz Yusoff,Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests.See you on other occasions in Bali.Warm Regards,Gindo SianturiGeneral Manager
Gastnutzer
Deluxe-Zimmer, Stadtblick
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Juli 2024
Bagus
Übersetzen
Antwort der Unterkunft: Dear Valued Guest, First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation during your time in Bali. We are thrilled to received such a fantastic 5-star review. Your kind and positive feedback means a lot to our team. We look forward to welcoming you back soon for another fantastic stay. Warm Regards, Gindo Sianturi General Manager
lahhhhh
Aufenthalt im Febr. 2024
Familie
12 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Febr. 2024
Amazing place
Good breakfast
Good cleaning
Good room
Nice service 👌
10/10
Übersetzen
Antwort der Unterkunft: DEar Valuable Guest,We want to express our sincere gratitude for choosing us as your accommodation in Bali. As we highly value your business and your trust in us, your feedback is invaluable to us, and we are truly grateful that you took the time to share your thoughts. Listening to our customers is an essential part of our commitment to improve and provide the best possible staycation experience continuously. See you in the near future holiday.Warm Regards,Gindo SianturiGeneral Manager
Muhammad Reza
Deluxe Zimmer mit Zugang zum Pool
Aufenthalt im Juni 2024
Familie
1 Bewertungen
4.5/5
Großartig
Gepostet am 30. Juni 2024
so shame amenities are provided if we request only, despite written inside the bathroom, cereal for kids refilled after 15 minutes request
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Antwort der Unterkunft: Dear Valuable Guest, First and foremost, Thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation during your holiday in Bali.We apologize in advance if it does not meet your expectations. Amenities will indeed be given back if the supplies in the room run out, as our first step to start caring for and protecting the environment by reducing waste. We have noted your thoughts on waiting 15 minutes after a cereal refill request and immediately taking steps for future improvement.Thank you for your understanding, and we look forward to the opportunity to serve you better in the future. Warm Regards, Gindo Sianturi General Manager
seong fatt
Deluxe-Zimmer, Stadtblick
Aufenthalt im Mai 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 31. Mai 2024
Nice location, clean, and convenience.
Staff frendly and helpfully, especially staff reception Ms linda let me felt that this resort hospitality and will come again. Thank you.
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Antwort der Unterkunft: Dear Valuable Guest, Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests. See you on other occasions in Bali. Warm Regards, Gindo Sianturi General Manager
Budy Surjono
Deluxe-Zimmer, Stadtblick
Aufenthalt im Okt. 2024
Pärchen
5 Bewertungen
2.2/5
Gepostet am 3. Nov. 2024
Some rooms not clean, comfort and fresh enough
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Antwort der Unterkunft: Dear Valued Guest,First and foremost, Thank you for your feedback. We're sorry to hear that the room didn't meet your expectations for cleanliness and comfort. We’re addressing this with our team to improve our standards. We hope to welcome you back for a better experience in the future.Warm regards,The Management of Golden Tulip Jineng Resort Bali
bambang
Deluxe Zimmer mit Blick auf den Pool
Aufenthalt im Apr. 2024
Familie
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 13. Apr. 2024
I am and families the first experience stay in this hotel and We have got up grade room from hotel staff with the large room, comfort and clean also 👍👍
Übersetzen
Antwort der Unterkunft: Dear Valuable Guest, Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests. See you on other occasions in Bali. Warm Regards, Gindo Sianturi General Manager
Gastnutzer
Deluxe-Zimmer, Stadtblick
Aufenthalt im Apr. 2024
Familie
3 Bewertungen
3.2/5
Gepostet am 12. Apr. 2024
Room availability is not good.
We reserved 3 rooms, arrived at 3pm and the rooms were not ready. Until 4 pm we just got 1 room and the second and third one stil not ready.
After wait one and half hour, finally they offer us suites room and one room can late check out. But our schedule was a mess for that day, our dinner with client was delayed one hour.
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Antwort der Unterkunft: Dear Valued Guest, First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation during your time in Bali. We would like to extend our sincerest apologies for the issue you encountered and would like to assure you that we take your concerns seriously by thoroughly investigating the matter and taking immediate steps to rectify the situation. Our goal is to provide exceptional experience, and we deeply regret that we fell short of your expectations in certain matter. Thank you for your understanding, and we look forward to the opportunity to serve you better in the future. Warm Regards, Gindo Sianturi General Manager
susiawan
Deluxe-Zimmer, Stadtblick
Aufenthalt im Mai 2024
Pärchen
14 Bewertungen
4.2/5
Sehr gut
Gepostet am 11. Juni 2024
The location of the hotel is closed to Bali Mall Galleria and restaurants.
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Antwort der Unterkunft: Dear Valuable Guest, Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests. See you on other occasions in Bali. Warm Regards, Gindo Sianturi General Manager
Casis
Aufenthalt im Sept. 2023
Reise mit Freunden
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Sept. 2023
This is my second time staying in this hotel. It is near to the airport and I dont need to spend so much time in the traffic to the airport.
The service is thumbs up and the food is nice
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests.See you on other occasions in Bali.Warm Regards,Gindo SianturiGeneral Manager